Senior Field Adjuster - (Lee & Collier Counties)

Windward Risk Managers; Florida; On-site; USD 65,000 - 90,000; Full time

Job summary

Windward Risk Managers is seeking a Field Property Claims Adjuster in Florida to conduct prompt, thorough investigations of residential claims with on-site inspections. Regular travel within Lee & Collier Counties is required.

The role demands a Florida All-Lines adjuster license, 3+ years of homeowner’s claims field adjusting experience, and proficiency with Xactimate and sketching on mobile devices. Strong communication and organizational skills are preferred.

Qualifications

• Must maintain a Florida All-Lines adjuster (620) license.
• 3+ years of homeowner’s claims field adjusting experience required handling all perils.
• Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.)

Responsibilities

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim.

Skills

Verbal communication

Written communication

Customer service

Time management

Organizational skills

Education

Florida All-Lines adjuster license (620)

Tools

Xactimate

Sketching (mobile)

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Candidates must be located within a commutable distance to Lee & Collier Counties in Florida***

Position Summary

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required.

Essential Functions

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim.

Qualifications

Required Education and Experience

• Must maintain a Florida All-Lines adjuster (620) license.
• 3+ years of homeowner’s claims field adjusting experience required handling all perils.
• Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.)

Preferred Qualifications

• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong organizational and time management skills.
• Knowledge of property insurance policy and coverage analysis.
• Must be able to work under deadlines.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Strong skills and experience with Xactimate estimating program.

Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.

Notice to Third Party Agencies

WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.