Senior Field Adjuster - (Lee & Collier Counties)

Florida Peninsula Insurance; Boca Raton (FL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Employer-paid health insurance

401(k) match

Disability insurance

PTO and holidays

Tuition reimbursement

Job summary

Windward Risk Managers is seeking a Field Property Claims Adjuster to promptly and thoroughly investigate routine to moderately complex residential claims. This is a field-based role requiring on-site inspections and regular travel within the assigned Florida territory, including Lee & Collier Counties.

You will manage communications with policyholders, public adjusters, attorneys, vendors and experts, determine coverage, document files, and prepare letters to settle claims.

Qualifications

• Must maintain a Florida All-Lines adjuster (620) license.
• 3+ years of homeowner’s claims field adjusting experience.
• Proficient with Xactimate and sketching, including mobile applications (iPad etc.)

Responsibilities

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim.

Skills

Communication skills

Customer service

Time management

MS Office

Xactimate

Education

Florida All-Lines Adjuster license (620)

Tools

Xactimate

Sketching

Job description

Job Details

Job Location: Corporate Office - Boca Raton, FL 33487

Position Type: Full Time

Salary Range: $90,000.00 - $100,000.00 Salary/year

Job Shift: Day

Job Category: Claims

***Candidates must be located within a commutable distance to Lee & Collier Counties in Florida***

Position Summary

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required.

Essential Functions

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim.

Why Windward Risk Managers

• Windward Risk Managers is proud to be recognized on Fortune's 2026 Best Medium Workplaces list, ranking #28 among the Top 100 companies
• 100% employer paid health insurance for employees
• Up to 6% 401(k) match with immediate vesting
• Long-term and short-term disability insurance
• 3 weeks PTO to start + generous paid holidays
• Tuition reimbursement and continuing education support
• Collaborative and growth focused culture

QualificationsRequired Education and Experience

• Must maintain a Florida All-Lines adjuster (620) license.
• 3+ years of homeowner’s claims field adjusting experience required handling all perils.
• Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.)

Preferred Qualifications

• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong organizational and time management skills.
• Knowledge of property insurance policy and coverage analysis.
• Must be able to work under deadlines.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Strong skills and experience with Xactimate estimating program.

Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.