Senior Fiber & Network Maintenance Technician

Optimum; Sedona (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Optimum in Sedona seeks an experienced Maintenance Technician III to repair and maintain fiber and coaxial transport and distribution services for residential and business customers. You will support headend electronics, troubleshoot to customer devices, and mentor junior technicians to exceed customer expectations.

Responsibilities include performing FCC network tests, maintaining network integrity, and collaborating with Design, construction, ISP, and NOC/ROC teams.

Qualifications

• High school diploma or equivalent is required.
• Must possess and maintain a valid driver’s license in good standing; ability to meet DOT requirements.
• Ability to obtain DOT medical card and CDL where applicable; comply with all DOT requirements.
• Qualified to obtain licenses required by the state for installing/servicing services (if applicable).
• Ability to operate testing equipment (signal level meters, ohm meters).
• BDS & BTS certification preferred.
• Fiber repair and troubleshooting experience is required.
• Deep knowledge of FTTH & RFOG architecture including Rolt, Backhaul and distribution of plant.
• Able to use FTTH network tools like AGORA, Netwin, Net-Q.
• Experience with ISP or “Hot Hands” for ISP.
• Experience with OSP Construction tasks.
• An activity analysis may be provided; pass a physical assessment post-offer.

Responsibilities

• Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing transport, trunk, and distribution networks from headend to customer devices.
• Maintains a unity gain network.
• Fulfills FCC-required network tests.
• Performs all duties of Maintenance Tech I and II as needed.
• Troubleshoots and repairs distribution network from headend to customer devices.
• Maintains network integrity through preventive maintenance.
• Build, troubleshoot, and repair FTTH & RFOG networks.
• Resolves issues at installation and on scheduled service calls.
• Coordinate and oversee training initiatives for new and existing team members.
• Coach and develop team members to enhance technical proficiency and customer service skills.
• Assist in creating and implementing training materials and best practices.
• Conduct regular performance assessments and provide constructive feedback.

Skills

Fiber repair

Troubleshooting

Team mentorship

DOT compliance knowledge

Electrical testing

Education

High school diploma or equivalent

Tools

AGORA

Netwin

Net-Q

Job description

Optimum in Sedona seeks an experienced Maintenance Technician III to repair and maintain fiber and coaxial transport and distribution services for residential and business customers. You will support headend electronics, troubleshoot to customer devices, and mentor junior technicians to exceed customer expectations.

Responsibilities include performing FCC network tests, maintaining network integrity, and collaborating with Design, construction, ISP, and NOC/ROC teams.