Senior Fiber Field Operations Leader

GoNetspeed; New Jersey; On-site; USD 65,000 - 75,000; Full time

Job summary

GoNetspeed is seeking a seasoned Supervisor for OSP field operations in New Jersey. You will oversee fiber installation and maintenance, manage third‑party contractor performance, and ensure safety and quality standards.

The role requires hands‑on leadership of field crews, coordination with engineering and customer teams, and driving improvements. The position focuses on delivering reliable fiber service from drop to light levels, with emphasis on safety, efficiency, and scalable operations.

Qualifications

• 5+ years of experience in fiber network operations, installation, maintenance, or OSP construction.
• Demonstrated experience managing third‑party fiber contractors in a production environment.
• Strong understanding of FTTH architectures, including aerial and underground plant.
• Working knowledge of fiber testing, splicing standards, and acceptance criteria.
• Proven ability to lead field teams, enforce standards, and resolve issues independently.

Responsibilities

• Lead day‑to‑day oversight of all installation and maintenance partners supporting all‑fiber deployments and service assurance.
• Ensure contractors consistently meet installation quality, safety, productivity, and customer experience standards.
• Coordinate work assignments, schedules, and service priorities across new installs, trouble calls, and plant maintenance.
• Serve as an escalation point for contractor performance, workmanship issues, safety incidents, and customer concerns.

Skills

Fiber ops

Contractor mgmt

FTTH

Fiber testing

Leadership

Job description

GoNetspeed is seeking a seasoned Supervisor for OSP field operations in New Jersey. You will oversee fiber installation and maintenance, manage third‑party contractor performance, and ensure safety and quality standards.

The role requires hands‑on leadership of field crews, coordination with engineering and customer teams, and driving improvements. The position focuses on delivering reliable fiber service from drop to light levels, with emphasis on safety, efficiency, and scalable operations.