Senior Federal Experience Partner: Strategic Advisor

Granicus; Washington (District of Columbia); On-site; USD 112,000 - 125,000; Full time

Benefits offered by this job

Flexible Time Off

Company-Wide Wellbeing Days

Work From Home Reimbursement

Health Plan Options

Employer HSA Contributions

Paid Parental Leave

Traditional & Roth 401(k)

Life & AD&D Insurance

Online Learning Platforms

Competitive Salary & Bonuses

Job summary

Granicus is seeking an Experience Partner 4 in Washington, DC, to lead strategic customer relationships in the Federal market. This senior role focuses on alignment between customer goals and Granicus’ strategic vision, overseeing enterprise-level engagements. Ideal candidates should have extensive experience in customer success and digital transformation.

Expect a comprehensive benefits package that supports your well-being from day one, including flexible time off, health benefits, and professional development opportunities.

Qualifications

• 7-10 years of experience in senior consulting, customer success, or enterprise account management.
• Proven success managing strategic client relationships and driving organizational growth.
• Experience leading enterprise-scale digital transformation initiatives.

Responsibilities

• Lead strategic engagements with high-profile Federal enterprise customers, managing accounts worth $4 - $6M.
• Drive cross-functional teams during pre-sales discovery and executive-level proposal development.
• Conduct executive business reviews and identify strategic upsell opportunities.

Skills

Customer experience

Digital transformation

Public sector consulting

Enterprise digital communications program management

Negotiation skills

Public speaking

Education

Bachelor’s degree in Business, Public Administration, Communications, or related field

Master’s degree (Preferred)

Tools

CRM platforms

Analytics tools

Project management platforms

Job description

Granicus is seeking an Experience Partner 4 in Washington, DC, to lead strategic customer relationships in the Federal market. This senior role focuses on alignment between customer goals and Granicus’ strategic vision, overseeing enterprise-level engagements. Ideal candidates should have extensive experience in customer success and digital transformation.

Expect a comprehensive benefits package that supports your well-being from day one, including flexible time off, health benefits, and professional development opportunities.