Senior Federal Account Growth Lead

Citrix; Maryland; On-site; USD 147,000 - 252,000; Full time

Job summary

Cloud Software Group is seeking a Federal Account Manager to drive revenue growth within U.S. Federal Government customers by expanding adoption, footprint, and ensuring long-term value.

You will own a strategic plan across agencies, focusing on renewal success and platform utilization. In this role you will navigate complex government environments, engage multiple stakeholders, and coordinate with partners to achieve net revenue retention and strategic outcomes.

Qualifications

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers.
• Proven success driving adoption, expansion, and retention within existing Federal Civilian accounts.
• Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles.
• Proven ability to manage complex, multi‑stakeholder customer environments and long sales cycles.
• Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes.
• Strong communication, negotiation, and account planning skills.
• Ability to operate effectively in secure, regulated Federal environments.
• Bachelor’s degree required.

Responsibilities

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies.
• Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas.
• Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long‑term customer relationships.
• Develop and maintain multi‑year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles.
• Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels.
• Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes.
• Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization.
• Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes.
• Provide customer feedback and market insights to inform go‑to‑market strategy, product roadmap priorities, and adoption programs.

Skills

Enterprise tech sales

Federal government

Stakeholder management

Education

Bachelor's degree

Job description

Cloud Software Group is seeking a Federal Account Manager to drive revenue growth within U.S. Federal Government customers by expanding adoption, footprint, and ensuring long-term value.

You will own a strategic plan across agencies, focusing on renewal success and platform utilization. In this role you will navigate complex government environments, engage multiple stakeholders, and coordinate with partners to achieve net revenue retention and strategic outcomes.