Strategic Federal Accounts Lead — Growth & Renewal

Citrix; United States; On-site; USD 147,000 - 221,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Benefits

401(k) match

Job summary

Cloud Software Group is seeking a Federal Account Manager in the United States to drive sustained revenue growth with existing Federal Government customers through adoption, expansion, and renewal success. You will own day-to-day account strategies across agencies, working to maximize platform utilization and long-term customer value.

You will manage multi-year account plans, build relationships with IT, cybersecurity, and procurement stakeholders, and coordinate with partners to accelerate

Qualifications

• 5+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers.
• Strong communication, negotiation, and account planning skills.
• Ability to operate in secure, regulated Federal environments.
• Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes.

Responsibilities

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies.
• Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas.
• Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships.
• Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles.
• Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels.
• Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes.
• Partner with Account Technology Specialists, Channel and Alliance partners to drive adoption and value realization.
• Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes.
• Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

Skills

Enterprise technology sales

Communication

Negotiation

Account planning

Stakeholder management

Education

Bachelor’s degree

Job description

Cloud Software Group is seeking a Federal Account Manager in the United States to drive sustained revenue growth with existing Federal Government customers through adoption, expansion, and renewal success. You will own day-to-day account strategies across agencies, working to maximize platform utilization and long-term customer value.

You will manage multi-year account plans, build relationships with IT, cybersecurity, and procurement stakeholders, and coordinate with partners to accelerate