Federal Account Growth Lead — Independent Agencies

Citrix; Maryland; On-site; USD 147,000 - 252,000; Full time

Job summary

Cloud Software Group is seeking a Federal Account Manager to drive revenue growth within U.S. Federal Government customers by increasing platform adoption and expanding solution footprints.

You will own account strategies across agencies, manage renewals, and build long-term relationships with IT, cybersecurity, and program stakeholders. The role requires navigating Federal procurement processes, collaborating with partners, and delivering value through cross-functional teams.

Qualifications

• 5+ years of enterprise technology sales with U.S. Federal customers.
• Proven success driving adoption, expansion, and retention in Civilian accounts.
• Deep knowledge of Federal procurement cycles and contracting vehicles.
• Ability to manage multi-stakeholder environments with long sales cycles.
• Experience collaborating with technical teams, customer success, and partners.
• Strong communication, negotiation, and account planning skills.
• Ability to operate in secure Federal environments.
• Bachelor’s degree required.

Responsibilities

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies.
• Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas.
• Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships.
• Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles.
• Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels.
• Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes.
• Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization.
• Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes.
• Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

Skills

Federal sales

Account management

Stakeholder management

Procurement knowledge

Communication

Negotiation

Account planning

Education

Bachelor's degree

Job description

Cloud Software Group is seeking a Federal Account Manager to drive revenue growth within U.S. Federal Government customers by increasing platform adoption and expanding solution footprints.

You will own account strategies across agencies, manage renewals, and build long-term relationships with IT, cybersecurity, and program stakeholders. The role requires navigating Federal procurement processes, collaborating with partners, and delivering value through cross-functional teams.