Senior Facilities & Workplace Experience Lead

Cadence; Jackson (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Cadence is seeking an experienced facilities professional to lead workplace operations, space planning, and vendor oversight at its Jackson, TN campus. You will manage a busy ticketing queue, onboarding logistics, mail, and site services while coordinating with building engineers on HVAC, electrical, and safety matters.

The role requires 2–4 years of relevant experience, strong communication, and the ability to coordinate with executives and external vendors.

Qualifications

• 2–4 years of experience in facilities maintenance or related environments.
• High school diploma or GED; Associate degree in business or facilities management preferred.
• Proficiency with Microsoft Office, facility management software and workplace ticket queues; basic building systems knowledge.
• Excellent communication and interpersonal skills for interaction with software engineers, executives, and vendors.
• Ability to lift up to 50 lbs and manage on-the-floor tasks.
• Professional certifications such as IFMA FMP/CFM or LEED Green Associate are highly valued.

Responsibilities

• Oversee the Facilities ticketing queue and respond to employee requests.
• Onboard weekly new hires by managing security badge photos, desks, and office tours.
• Ensure conference rooms, copier/printer stations, and breakrooms are stocked and organized.
• Manage mail room operations and package shipments.
• Represent the Real Estate & Facilities team in Site Leadership Team meetings.
• Coordinate space planning and internal desk moves; deliver monthly space reports.
• Supervise vendors for HVAC, courier services, vending and furniture to minimize disruption.
• Monitor inventory of office supplies and beverages to maintain stock.
• Process purchase requests, track invoices and manage vendor payments.

Skills

Communication & Interpersonal Skills

Microsoft Office proficiency

Facility management software

Workplace ticket queues

Vendor coordination

Education

High school diploma or GED

Tools

Facility management software

Workplace ticketing system

Microsoft Office

Job description

Cadence is seeking an experienced facilities professional to lead workplace operations, space planning, and vendor oversight at its Jackson, TN campus. You will manage a busy ticketing queue, onboarding logistics, mail, and site services while coordinating with building engineers on HVAC, electrical, and safety matters.

The role requires 2–4 years of relevant experience, strong communication, and the ability to coordinate with executives and external vendors.