Sr. Facilities Specialist

Cadence; Jackson (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Cadence is seeking an experienced facilities professional to lead workplace operations, space planning, and vendor oversight at its Jackson, TN campus. You will manage a busy ticketing queue, onboarding logistics, mail, and site services while coordinating with building engineers on HVAC, electrical, and safety matters.

The role requires 2–4 years of relevant experience, strong communication, and the ability to coordinate with executives and external vendors.

Qualifications

• 2–4 years of experience in facilities maintenance or related environments.
• High school diploma or GED; Associate degree in business or facilities management preferred.
• Proficiency with Microsoft Office, facility management software and workplace ticket queues; basic building systems knowledge.
• Excellent communication and interpersonal skills for interaction with software engineers, executives, and vendors.
• Ability to lift up to 50 lbs and manage on-the-floor tasks.
• Professional certifications such as IFMA FMP/CFM or LEED Green Associate are highly valued.

Responsibilities

• Oversee the Facilities ticketing queue and respond to employee requests.
• Onboard weekly new hires by managing security badge photos, desks, and office tours.
• Ensure conference rooms, copier/printer stations, and breakrooms are stocked and organized.
• Manage mail room operations and package shipments.
• Represent the Real Estate & Facilities team in Site Leadership Team meetings.
• Coordinate space planning and internal desk moves; deliver monthly space reports.
• Supervise vendors for HVAC, courier services, vending and furniture to minimize disruption.
• Monitor inventory of office supplies and beverages to maintain stock.
• Process purchase requests, track invoices and manage vendor payments.

Skills

Communication & Interpersonal Skills

Microsoft Office proficiency

Facility management software

Workplace ticket queues

Vendor coordination

Education

High school diploma or GED

Tools

Facility management software

Workplace ticketing system

Microsoft Office

Job description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Key Responsibilities

Workplace Experience & Daily Operations

• Help Desk Management: Oversee the Facilities ticketing queue, rapidly responding to employee requests regarding temperature adjustments, desk modifications, lighting, equipment, ergonomics, and daily comfort.
• Onboarding Logistics: Process weekly new hires on a weekly basis by managing security badge photos, setting up their workstations, and providing them office tours.
• Floor Operations: Conduct morning and afternoon walkthroughs to ensure conference rooms, copier/printer stations, and breakrooms are clean, fully stocked, and organized.
• Mail Room: Manage incoming and outgoing mail, sorting and shipping packages as needed.
• Site Leadership Team: Represent Real Estate & Facilities team in meetings.

Space Management & Furniture Logistics

• Space Planning: Maximize layout efficiency, coordinate internal desk moves, and maintain accurate data within the space management system to deliver monthly reports to leadership.
• Event Configuration: Set up workstations and configure flexible training or all-hands areas for corporate events.

Vendor Management & Procurement

• Contractor Supervision: Oversee third-party vendors for data center HVAC, courier services, vending, and furniture vendors to ensure high quality and minimal business disruption.
• Inventory Control: Monitor and order office supplies and kitchen/vending snacks, coffee, and beverages to sustain critical stock levels.
• Financial Administration: Submit purchase requests, track invoices and process vendor payments against Purchase Orders as required, maintain service contracts and compliance documents.

Landlord Relations, Health, Safety & Sustainability

• Base Building Coordination: Work with building engineers for timely resolution of lease-covered structural, mechanical, plumbing, and janitorial issues.
• Emergency Response: Act as the on-site lead for the Emergency Response Team (ERT), coordinating external safety certifications and participating in landlord-led annual fire drills.
• Emergency Availability: Remain on-call 24/7 to respond to building alarms, safety alerts, and urgent maintenance disruptions.
• Sustainability & Regional Support: Regularly collect and provide utility data from regional landlords to the Sustainability Team, and coordinate with remote Central Region offices as needed.

Technical & Industrial Maintenance

• System Troubleshooting: Work with building engineers to troubleshoot and guide repairs for building HVAC, plumbing, electrical, and mechanical systems.
• Safety Adherence: Promote and enforce safe work practices aligned with OSHA guidance and standard safety regulations.

Required Qualifications

• Experience: 2-4 years of experience in facilities maintenance, workplace operations, or premium corporate hospitality environments (high-tech or Class A office experience preferred).
• Education: High school diploma or GED required; Associate degree or higher in business, facilities management, or a related field preferred.
• Technical Skills: Proficiency with Microsoft Office, facility management software and workplace ticket queues, as well as general knowledge of basic building systems, HVAC, plumbing and electrical.
• Communication & Interpersonal Skills: Excellent communication skills to interact effectively with software engineers, company executives, and third-party vendors.
• Physical Demands: Ability to lift up to 50 lbs. and comfortably manage physical, on-the-floor office tasks.
• Valued Certifications: Professional certification is highly valued (e.g., IFMA FMP/CFM, or LEED Green Associate).

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