Senior Facilities Coordinator: Building Ops & Vendors

Cushman & Wakefield; Aurora (IL); On-site; USD 34,619 - 40,735; Full time

Benefits offered by this job

Health insurance

Vision & Dental coverage

Retirement savings plans

Paid time off

Job summary

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support the facility management team in delivering reliable service for client sites. You will handle routine operations, coordinate with vendors, and communicate status across clients and landlords.

The role emphasizes attention to building systems, safety procedures, and proactive issue resolution. Strong communication and organizational skills are essential to manage work orders, track performance, and support special events.

Qualifications

• Minimum 3–5 years experience in an administrative, accounting or tenant services capacity.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience.
• Prior experience working in facilities/property management, CRE or professional services preferred.

Responsibilities

• Provide general facility management and monitor office/facility operations.
• Address client inquiries and concerns ensuring timely issue resolution.
• Follow up with clients to ensure customer satisfaction.
• Respond to facility inquiries and verify problems, taking corrective action.
• Coordinate with outside contractors for service and repairs of equipment.
• Create and assign work orders to engineering staff, subcontractors and vendors.
• Report on open/closed work orders and track status with involved parties.
• Review and submit work orders, bids and proposals from vendors.
• Verify final invoice pricing and process payments promptly.
• Monitor vendor performance and train vendors on processes.
• Manage complex work orders including environmental issues and disaster recovery.
• Provide facilities helpdesk services and monitor workflow for quality delivery.

Skills

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Detail Oriented

Financial Knowledge

Time Management Skills

Team Oriented

Education

GED

Associates or Bachelors degree in facilities management

Job description

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support the facility management team in delivering reliable service for client sites. You will handle routine operations, coordinate with vendors, and communicate status across clients and landlords.

The role emphasizes attention to building systems, safety procedures, and proactive issue resolution. Strong communication and organizational skills are essential to manage work orders, track performance, and support special events.