Senior Facets Product & Benefits Analyst - Remote

Cognizant

Pleasanton (CA)

Remote

USD 93,000 - 109,000

Full time

9 days ago

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Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan and contributions

Disability insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Facets Product & Benefits Senior Analyst for a remote US-based role. You will design, configure, and optimize healthcare products and benefit plans within the Facets platform, collaborating with stakeholders across the payer ecosystem to deliver compliant benefit solutions.

You will validate configurations through testing and support deployments, renewals, and post‑production stabilization.

Qualifications

Bachelor's degree or equivalent professional experience in IT, business, healthcare administration, or related field.
6+ years of healthcare payer experience, including at least 4 years hands‑on Facets Product & Benefits configuration or implementation experience.
Strong knowledge of healthcare benefit design, including copays, coinsurance, deductibles, out‑of‑pocket maximums, accumulators, coverage tiers, exclusions, limits, and network variations.
Experience designing and configuring healthcare products and benefits within the Facets platform.
Understanding of the relationship between benefit configuration and claims adjudication, pricing, provider networks, eligibility, and membership processing.
Experience supporting requirements analysis, solution design, configuration validation, testing, and defect resolution.
Strong analytical, troubleshooting, communication, and stakeholder management skills.
Experience supporting Commercial, Medicare, Medicaid, or other healthcare payer lines of business.

Responsibilities

Analyze business, operational, and regulatory requirements and translate them into effective Facets Product & Benefits configuration solutions.
Design and configure healthcare products, benefit plans, accumulators, coverage tiers, cost-sharing structures, limits, exclusions, and network-based benefit rules.
Facilitate requirements gathering, solution design sessions, and configuration reviews while identifying gaps, dependencies, risks, and implementation considerations.
Validate benefit configurations through unit, system, integration, regression, and user acceptance testing to ensure accurate claims outcomes.
Collaborate with cross-functional teams to assess impacts across membership, provider networks, pricing, claims processing, eligibility, and downstream systems.
Troubleshoot configuration issues, perform root cause analysis, and recommend sustainable corrective actions to improve quality and reduce production defects.
Support implementation, release readiness, production validation, benefit renewals, product launches, and post-production stabilization activities.