Senior Experience Researcher — Hybrid (Enterprise)

PayPal; San Jose (CA); Hybrid; USD 130.000 - 192.000; Vollzeit

Zusammenfassung

PayPal is seeking an Experience Researcher to join the Enterprise Services Experience Research team. You will own research end-to-end—from framing questions and roadmaps to driving action— in a fast-paced, collaborative environment.

The role requires 3+ years of relevant experience with a Bachelor’s degree (or equivalent). You will work on mixed-methods research across businesses, marketplaces, and partners, influencing product strategy and design decisions.

Qualifikationen

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience with large enterprise and mid-market corporate decision-makers and/or developers.
• Background in payments, financial services, or platform ecosystems in the financial services space.
• Comfort with ambiguity: work closely with stakeholders, method-agnostic mindset.

Aufgaben

• Perform data analysis using specialized domain knowledge and developed business expertise.
• Lead projects within the Experience Research family with moderate scope impacting the Product function.
• Utilize research methodologies to optimize user experiences under broad supervision.
• Design, coordinate and execute qualitative and quantitative research projects.
• Act as liaison between design, product management, engineering, and go-to market teams.

Ausbildung

Bachelor’s degree

Jobbeschreibung

PayPal is seeking an Experience Researcher to join the Enterprise Services Experience Research team. You will own research end-to-end—from framing questions and roadmaps to driving action— in a fast-paced, collaborative environment.

The role requires 3+ years of relevant experience with a Bachelor’s degree (or equivalent). You will work on mixed-methods research across businesses, marketplaces, and partners, influencing product strategy and design decisions.