Senior Experience Researcher - Enterprise UX & Strategy

BAM Ventures; San Jose (CA); Sur place; USD 130 000 - 192 000; Plein temps

Résumé du poste

PayPal is seeking an Experience Researcher with a mixed-methods background to join our Enterprise Services Experience Research team in San Jose. You will own research end-to-end—from framing questions to driving action from findings—in a fast-paced, collaborative environment.

Responsibilities include leading research projects, employing diverse methodologies, and collaborating with design, product, and engineering to translate insights into actionable product strategies.

Qualifications

• 3+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience.

Responsabilités

• Perform data analysis using specialized domain knowledge and developed business expertise.
• Lead projects within the Experience Research family with moderate scope impacting the Product function.
• Utilize research methodologies to optimize user experiences with general parameters under broad supervision.
• Act as a subject matter resource for entry level and developing colleagues.
• Share best practices and insights with team members to foster a collaborative research environment.
• Own and drive research programs within assigned product space from beginning to end, partnering with stakeholders to ensure insights are acted upon.
• Design, coordinate and execute qualitative and quantitative research projects involving a wide range of methodologies.

Connaissances

Data analysis

Project leadership

Research methodologies

Stakeholder collaboration

Workshop design

AI methods

Growth mindset

Formation

Bachelor's degree

Description du poste

PayPal is seeking an Experience Researcher with a mixed-methods background to join our Enterprise Services Experience Research team in San Jose. You will own research end-to-end—from framing questions to driving action from findings—in a fast-paced, collaborative environment.

Responsibilities include leading research projects, employing diverse methodologies, and collaborating with design, product, and engineering to translate insights into actionable product strategies.