Senior Experience Designer: UI/UX Strategy Lead

PR Girl Manifesto; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid vacation

Sick days

Job summary

Truist Financial Corporation seeks a Senior Experience Designer to translate user needs into superior experiences across digital, in-branch, and call center channels. You will lead cross-functional teams, guide user research, and apply WCAG-compliant design standards to shape products for clients, prospects, and teammates.

The role emphasizes strategic thinking, storytelling, and ongoing learning about design trends to maintain a competitive client experience advantage within a financial

Qualifications

• BA/BS degree in UX, design, CS or related field or equivalent experience.
• Minimum of 3 years of relevant experience.
• Ability to influence product direction through user insights.
• Understanding of emotion-focused design and user psychology.
• Strong communication and teamwork skills.
• Proficiency in CSS/HTML and CMS familiarity.

Responsibilities

• Translate user needs and business requirements into compelling experiences.
• Lead cross-functional design activities to create differentiated products.
• Stay current on design trends and processes.
• Direct user research priorities and analyze feedback across channels.
• Ensure designs are usable and accessible per WCAG guidelines.
• Deliver user journeys, wireframes, visual concepts, and prototypes.
• Develop strategic thinking and problem-framing approaches.
• Understand broader organizational goals and context.
• Use storytelling to build trust with partners.

Skills

UX strategy

Cross-functional leadership

User research

Communication skills

Team collaboration

CSS/HTML knowledge

CMS understanding

Education

BA/BS in related field

Tools

Adobe Creative Suite

Job description

Truist Financial Corporation seeks a Senior Experience Designer to translate user needs into superior experiences across digital, in-branch, and call center channels. You will lead cross-functional teams, guide user research, and apply WCAG-compliant design standards to shape products for clients, prospects, and teammates.

The role emphasizes strategic thinking, storytelling, and ongoing learning about design trends to maintain a competitive client experience advantage within a financial