Senior Experience Design Lead

Truist; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits package

Job summary

Truist is seeking an experienced Experience Designer to concept and deliver highly complex human-centric client experiences. This hands-on role requires leading cross-functional design efforts, delivering artifacts, and advocating for inclusive design to align with organizational goals.

You will collaborate with partners, mentor junior designers, and contribute to a strong design culture. A Bachelor’s degree and 4+ years in design are expected, with in-office commitment 5 days a week in

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• 4+ years of experience in the field.
• Experience leading projects from inception to delivery.
• Excellent ability to communicate ideas and rationales to influence decision-making.
• Strong understanding and application of industry and discipline standards.
• Excellent time and issue management skills.
• Extensive experience creating artifacts and executing ideas.
• Proficiency in applicable software applications.

Responsibilities

• Lead design activities in cross-functional development teams to create industry leading experiences for clients, teammates and the business.
• Coach experience designers and/or lead design initiatives to create inclusive and engaging client experiences that support strategic vision.
• Serve as lead with internal/external partners to provide expertise of experience design standards, industry guidelines, design principles, research results and best practices.
• Consult and collaborate with talented teams in a supportive, complex environment and develop an understanding of broader organizational context and goals.
• Contribute to the creation of experience design strategy and future vision for assigned areas and utilize that strategy to drive increased client value.
• Design and deliver artifacts across a variety of environments and contribute to the continued improvement of the design processes and systems.
• Foster productive partnerships and advocate for design.
• Strong ability to communicate and present concepts and design rationale.

Skills

Communication & influence

Project leadership

Agile familiarity

UX design processes

Cross-functional collaboration

Education

Bachelor's degree in related field

Tools

Design tools (Figma/Adobe XD)

Job description

Truist is seeking an experienced Experience Designer to concept and deliver highly complex human-centric client experiences. This hands-on role requires leading cross-functional design efforts, delivering artifacts, and advocating for inclusive design to align with organizational goals.

You will collaborate with partners, mentor junior designers, and contribute to a strong design culture. A Bachelor’s degree and 4+ years in design are expected, with in-office commitment 5 days a week in