Senior Experience Designer – Remote, Product Focus

Pearson; United States; Remote; USD 125,000 - 140,000; Full time

Job summary

Pearson is seeking an Advanced Specialist, Experience Designer to rebuild Credly experiences across web and mobile, setting the standard for how credentials support career growth. You will own end-to-end product design from discovery to launch, collaborate with Product and Engineering, and contribute to a shared design system while exploring AI-powered experiences across platforms.

This is a full-time remote role based in the United States with overlapping hours in Pacific Time and occasional

Qualifications

• 7+ years of experience in product design, UX design, experience design, or related discipline.
• A portfolio demonstrating end-to-end ownership of complex, shipped web and mobile products.
• Experience building a product from the ground up or substantially reimagining an existing experience.
• Experience designing workflow-based, multi-step digital products.
• Experience partnering with Product and Engineering from discovery through delivery and post-launch evaluation.
• Experience conducting mixed-method research in Agile, Lean UX, or similarly iterative environments.
• Experience with SaaS, B2C, enterprise, credentialing, learning, or workforce technology is helpful but not required.
• A bachelor’s degree in HCI, interaction design, cognitive science, or related field welcomed.

Responsibilities

• Own end-to-end product design for complex web and mobile experiences, from discovery through prototypes, launch, and iteration.
• Partner with Product to lead discovery, conduct customer research, and translate insights into design direction.
• Lead redesign of Credly’s B2B solution (Workforce) and B2C solutions.
• Conduct usability tests, interviews, and contextual inquiry, combining qualitative findings with analytics and experiment results to guide decisions.
• Design responsive, accessible experiences across devices, accounting for edge cases, errors, and empty states.
• Use prototypes and AI tools to test assumptions and accelerate exploration.
• Contribute to developing a shared design system, including designing components, patterns, and standards.
• Collaborate with Engineering through handoff, implementation review, and design quality assurance.
• Communicate research and design rationale clearly to technical teams and product leadership, influencing roadmap and product decisions.
• Collaborate with a small design team, contributing to design reviews and critiques, shaping ways of working, and advancing our shared goal of raising the impact of design across Credly.

Skills

Product thinking

End-to-end ownership

Figma

Design systems

Prototyping

Usability testing

AI tools

WCAG 2.2

Communication

Cross-functional collaboration

Research

Analytics

Education

Bachelor’s degree in HCI / interaction design / cognitive science

Portfolio demonstrating end-to-end ownership

Tools

Claude

Microsoft Copilot

UserTesting

Pendo

Job description

Pearson is seeking an Advanced Specialist, Experience Designer to rebuild Credly experiences across web and mobile, setting the standard for how credentials support career growth. You will own end-to-end product design from discovery to launch, collaborate with Product and Engineering, and contribute to a shared design system while exploring AI-powered experiences across platforms.

This is a full-time remote role based in the United States with overlapping hours in Pacific Time and occasional