Senior Experience Designer — AI-Driven Web & Mobile

Pearson; Northern (KY); Hybrid; USD 125,000 - 140,000; Full time

Benefits offered by this job

Annual incentive plan

Job summary

Pearson is seeking an Advanced Specialist, Experience Designer to own complex web and mobile experiences from discovery through launch and measurement. Initial focus on Credly Workforce, an enterprise solution, plus the Credly mobile experience and AI-powered design opportunities across web and mobile.

You will partner with Product and Engineering to translate customer needs into design direction and contribute to a shared design system while collaborating with a small design team.

Qualifications

• 7+ years of experience in product design, UX design, or a related discipline.
• Portfolio demonstrating end-to-end ownership of complex, shipped web and mobile products.
• Experience building a product from the ground up or substantially reimagining an existing experience.
• Experience designing workflow-based, multi-step digital products.
• Experience partnering with Product and Engineering from discovery through delivery.
• Experience conducting mixed-method research and working in Agile/Lean UX.
• Experience with SaaS, B2C, enterprise, credentialing, learning, or workforce technology is helpful but not required.
• Bachelor’s degree in HCI/UX or related field welcomed.

Responsibilities

• Own end-to-end product design for complex web and mobile experiences, from discovery through prototypes, launch, and iteration.
• Partner with Product to lead discovery, conduct customer research, and translate insights into design direction.
• Lead the redesign of Credly's B2B solution (Workforce) and B2C solutions.
• Conduct usability tests, interviews, and contextual inquiry, combining qualitative findings with analytics to guide decisions.
• Design responsive, accessible experiences across devices, accounting for edge cases, errors, and empty states.
• Use prototypes and AI tools to test assumptions and accelerate exploration.
• Collaborate on developing a shared design system with components, patterns, and standards.
• Collaborate with Engineering through handoff, implementation review, and design QA.
• Communicate research and design rationale clearly to technical teams and leadership, influencing roadmap.

Skills

Product thinking

Figma

Responsive design

Usability testing

Product analytics

Information architecture

AI in design

WCAG accessibility

Communication

Collaboration

Independence

Education

Bachelor’s degree in related field (HCI/UX)

Tools

UserTesting

Pendo

Claude

Microsoft Copilot

Job description

Pearson is seeking an Advanced Specialist, Experience Designer to own complex web and mobile experiences from discovery through launch and measurement. Initial focus on Credly Workforce, an enterprise solution, plus the Credly mobile experience and AI-powered design opportunities across web and mobile.

You will partner with Product and Engineering to translate customer needs into design direction and contribute to a shared design system while collaborating with a small design team.