Senior Experience Architect - AI-Powered Design Leader

Salesforce; Austin (TX); On-site; USD 149,000 - 224,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking an Experience Architect (Design Consultant Lead) to guide design teams across engagements, ensuring high-quality execution and a clear value proposition for customers.

You will translate business needs into transformational experiences through research, interaction design, and AI-enabled delivery, collaborating with cross-functional teams and senior stakeholders; travel up to 50% and on-site work with customers may be required.

Qualifications

• 8+ years of experience in experience design, user research, interaction design, or related fields.

Responsibilities

• Lead and manage design teams to drive key design activities and deliverables throughout project lifecycles

Skills

Experience design

User research

Interaction design

Design thinking

Journey mapping

Agile methodologies

Executive stakeholder comms

Education

Degree or equivalent

Tools

Generative AI

Automation platforms

Job description

Salesforce is seeking an Experience Architect (Design Consultant Lead) to guide design teams across engagements, ensuring high-quality execution and a clear value proposition for customers.

You will translate business needs into transformational experiences through research, interaction design, and AI-enabled delivery, collaborating with cross-functional teams and senior stakeholders; travel up to 50% and on-site work with customers may be required.