Senior Executive Assistant & Board Liaison (Remote/Austin)

BigCommerce Pty; Austin (TX); Hybrid; USD 93,000 - 110,000; Full time

Benefits offered by this job

Coworking space access in Austin

Occasional travel

Job summary

Commerce seeks a Senior Executive Assistant, Board Liaison, to serve as a trusted strategic partner to assigned executives and the Board. This role goes beyond scheduling, encompassing planning, materials prep, and discretion in sensitive matters across time zones.

You will manage complex calendars, coordinating board and leadership meetings, drafting communications, and supporting travel with meticulous attention to detail.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 7+ years of experience supporting C-level or senior executives, preferably in a technology environment.
• Experience supporting a board of directors or in a governance setting is a plus.
• Advanced calendar management across multiple time zones and competing priorities.
• Exceptional organizational and time-management skills, with meticulous attention to detail and accuracy in everything produced for executives and the Board.
• Sound independent judgment and proven discretion with highly confidential and sensitive information.
• Expert written and verbal communication skills, with executive presence to engage confidently with executives, external partners, and senior stakeholders.
• Strong interpersonal skills and the ability to build trust and credibility at every level of the organization.
• Proactive problem-solving, decision-making, and follow-through without reminders.
• High emotional intelligence, professional maturity, and composure under pressure.
• Proficiency in Google Workspace; familiarity with Slack, Navan, Zoom, Microsoft Office, DocuSign, and Adobe Acrobat.
• Austin-based roles: onsite at our coworking space at least once a week; occasional travel.

Responsibilities

• Coordinates board meeting scheduling, agenda preparation, and advance distribution of materials in compliance with bylaws and governance requirements.
• Assists with scheduling and logistics for ad hoc committee meetings and other Board and executive office needs, including investor relations activities.
• Processes board member expense reports in a timely and accurate manner, partnering with Accounts Payable on reconciliation and approvals.
• Supports expense reporting for assigned executives, as needed.
• Maintains strict confidentiality and discretion in all board-related matters and communications.
• Manages highly complex calendars across multiple time zones and lines of business.
• Gatekeeps access to executive time and office with professionalism and discretion.
• Partners with assigned executives to anticipate needs, set priorities, and handle sensitive matters with independent judgment.
• Coordinates agendas for leadership team meetings and follows up on action items and scheduling needs, attending and taking notes as appropriate.
• Prepares executive-level materials and briefings and assists executives with drafting and editing communications, as needed.
• Researches, prioritizes, and follows up on incoming issues, including confidential matters. Determines the right response, referral, or course of action.
• Plans and coordinates internal and external meetings and events, including team offsites, working with Facilities, IT, and Finance on space, technical needs, vendors, catering, and budgets.
• Maintains organized filing systems for executive and board records, documents, and email. Manages corporate records, board documents, and the company data room, retrieving and distributing information, as needed.
• Assists board members and assigned executives with travel arrangements, including flights, hotels, ground transportation, lodging, meal coordination, and detailed agendas, as needed.
• For Austin-based team members, supports the coworking space with light office duties, such as mail handling and badges, and related ad hoc needs.

Skills

Calendar management

Executive communication

Time management

Discretion / confidentiality

Cross-time-zone coordination

Interpersonal skills

AI productivity tools familiarity

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Slack

Navan

Zoom

Microsoft Office

DocuSign

Adobe Acrobat

Job description

Commerce seeks a Senior Executive Assistant, Board Liaison, to serve as a trusted strategic partner to assigned executives and the Board. This role goes beyond scheduling, encompassing planning, materials prep, and discretion in sensitive matters across time zones.

You will manage complex calendars, coordinating board and leadership meetings, drafting communications, and supporting travel with meticulous attention to detail.