Senior Executive Assistant, AI-Driven Ops Partner

Remote Jobs; Seattle (WA); Remote; USD 122,000 - 195,000; Full time

Benefits offered by this job

Remote work

Job summary

Zillow is seeking an experienced Senior Executive Assistant to support the SVP of Communications and VP of External Affairs & Business Communications. You will manage complex calendars, anticipate needs, and act as a trusted liaison with senior leaders and partner teams, while driving high-impact projects from start to finish.

The role emphasizes an AI-native mindset to streamline workflows, create capacity, and build lightweight automation.

Qualifications

• 10+ years of progressive executive support experience, including senior executives in fast-paced orgs.
• Experience owning complex projects and operational initiatives from planning to resolution.
• Proactive, highly accountable operator who anticipates needs and owns outcomes.
• Trusted relationships with strong communication, influencing, and stakeholder-management skills.
• Exceptional judgment and discretion handling confidential information.
• Experience budgeting and processing purchase orders in finance workflows.
• Strong proficiency with Google Workspace and presentation development; quick to learn new tools.
• AI-forward mindset and ability to build lightweight workflows to improve work.
• Strong business curiosity and organizational awareness for context-building.
• Ability to support executives across multiple time zones and adjust to last-minute changes.

Responsibilities

• Serve as the primary executive partner to the SVP of Communications and support for the VP of External Affairs & Business Communications.
• Own complex calendars and align time with business priorities, anticipating needs months ahead.
• Represent Communications to senior leaders and partner teams; drive issues to resolution.
• Identify operational gaps or risks and address them directly or with owners.
• Lead select projects and improve processes from ambiguity to completion with clear ownership.
• Own and improve operating rhythms, processes, and systems for the team.
• Manage budgets, spend tracking, POs, expenses, procurement, and vendor coordination.
• Identify opportunities to use AI/automation to reduce manual work and create capacity.
• Anticipate needs, prepare materials, and ensure executives have context for decisions.
• Develop executive-ready presentations, agendas, summaries, and workbacks.
• Provide project leadership for leadership meetings and team moments, coordinating logistics.
• Coordinate complex scheduling, travel, expenses, procurement with high accuracy.
• Build strategic partnerships across the assistant community within Zillow and mentor others.

Skills

Executive support

Calendar management

Stakeholder management

Budget management

Google Workspace

Presentation development

AI & automation mindset

Cross‑functional collaboration

Proactive problem solving

Time zone coordination

Tools

Google Workspace

Automation tools

Job description

Zillow is seeking an experienced Senior Executive Assistant to support the SVP of Communications and VP of External Affairs & Business Communications. You will manage complex calendars, anticipate needs, and act as a trusted liaison with senior leaders and partner teams, while driving high-impact projects from start to finish.

The role emphasizes an AI-native mindset to streamline workflows, create capacity, and build lightweight automation.