Senior Events & Webinar Ops Lead

Clearpath; Columbia (MD); On-site; USD 68,000 - 78,000; Full time

Benefits offered by this job

Dental plan

Vision care

401(k) with employer match

Bonuses & incentives

Generous paid time off

Tuition reimbursement

Job summary

Enterprise is seeking a Senior Events Operations Associate to lead the planning, execution, and continuous improvement of a diverse events portfolio across in-person, hybrid, and virtual formats.

You will drive the webinar program, partner with Marketing and Communications, and ensure engaging experiences aligned with organizational priorities and revenue goals. Travel and flexible hours may be required.

Qualifications

• Minimum of 3 years of experience managing events of varying sizes and complexity.
• Proven ability to lead event planning efforts and manage multiple priorities.
• Experience planning and facilitating webinars or virtual events.
• Strong project management, organizational, and problem-solving skills.
• Financial acumen with experience managing event budgets and vendor contracts.
• Willingness to travel and work occasional evenings and weekends.
• Experience with event management platforms, preferably Cvent.

Responsibilities

• Plan and execute a portfolio of events.
• Partner with internal stakeholders to clarify event goals, audience strategy, and success metrics.
• Execute end-to-end event logistics, ensuring seamless execution and high attendee satisfaction.
• Identify opportunities to improve processes, scale operations, and enhance event effectiveness.
• Provide customer service to event staff, vendors, and cross-functional partners.
• Own and manage Enterprise’s webinar program, including planning, scheduling, and execution.
• Collaborate with Marketing, Communications and other teams to align webinar topics with campaigns.
• Facilitate webinars, including moderating sessions and managing speakers.
• Utilize webinar platforms (e.g., Cvent, Zoom) for setup, registration, and reporting.
• Analyze webinar performance metrics and recommend improvements.
• Provide ongoing training for staff on webinar presentations and facilitation.
• Participate in vendor sourcing, negotiation, and contract management processes.
• Adhere to event budgets and track expenses and revenue.
• Ensure timely processing of invoices and proper documentation.
• Assist with attendee management, invitations, registration, communications, and engagement.
• Build relationships with internal stakeholders and external partners.
• Drive positive attendee experiences and support event objectives including revenue where applicable.
• Maintain systems for tracking materials, inventories, and requests.
• Leverage Cvent or similar platforms to manage webinars, planning, execution, and reporting.
• Maintain accurate data and documentation across events.
• Mentor junior staff and contribute to a collaborative team environment.

Skills

Event planning

Project management

Vendor management

Communication

Budgeting

Tools

Cvent

Zoom

Job description

Enterprise is seeking a Senior Events Operations Associate to lead the planning, execution, and continuous improvement of a diverse events portfolio across in-person, hybrid, and virtual formats.

You will drive the webinar program, partner with Marketing and Communications, and ensure engaging experiences aligned with organizational priorities and revenue goals. Travel and flexible hours may be required.