Senior Events & Webinar Operations Lead

Enterprise Community Partners; Columbia (MD); On-site; USD 68,000 - 78,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) with employer matching

Tuition reimbursement

Flexible work arrangements

Job summary

Enterprise, a national nonprofit, seeks a Senior Events Operations Associate to plan and execute its events portfolio, including in-person, hybrid, and virtual engagements. You will own event operations, vendor partnerships, and administrative processes to deliver high‑quality experiences that advance organizational priorities.

Under the Director, Events, you will lead the webinar program—from planning to execution—collaborating with Marketing and Development.

Qualifications

• Minimum of 3 years of experience managing events of varying sizes and complexity.
• Experience planning and facilitating webinars or virtual events.
• Strong project management, organizational, and problem-solving skills.
• Proven ability to build and maintain relationships with internal and external stakeholders.

Responsibilities

• Plan and execute a portfolio of events.
• Partner with internal stakeholders to clarify event goals, audience strategy, and success metrics.
• Execute end-to-end event logistics, ensuring seamless execution and high attendee satisfaction.
• Identify opportunities to improve processes, scale operations, and enhance event effectiveness.
• Provide customer service to event staff, vendors, and cross-functional partners.
• Own and manage Enterprise’s webinar program from planning to execution.
• Collaborate with Marketing and Development to align topics with campaigns.
• Facilitate webinars and manage speakers and attendee experience.
• Utilize webinar platforms (Cvent, Zoom) for setup, registration, reporting, and troubleshooting.
• Analyze webinar performance metrics and recommend improvements.
• Provide ongoing training for staff on webinars and facilitation.
• Participate in vendor sourcing, negotiation, and contract management.
• Adhere to event budgets and track expenses and revenue.
• Ensure timely processing of invoices and proper documentation.

Skills

Event planning

Project management

Vendor management

Relationship building

Webinar programs

Communication

Problem solving

Travel readiness

Team collaboration

Tools

Cvent

Zoom

Event platforms

Job description

Enterprise, a national nonprofit, seeks a Senior Events Operations Associate to plan and execute its events portfolio, including in-person, hybrid, and virtual engagements. You will own event operations, vendor partnerships, and administrative processes to deliver high‑quality experiences that advance organizational priorities.

Under the Director, Events, you will lead the webinar program—from planning to execution—collaborating with Marketing and Development.