Senior Event Technology Deployment Manager

EOS; Fremont (CA); Hybrid; USD 72,000 - 85,000; Full time

Job summary

EOS IT Solutions is seeking an experienced Deployment Lead to own end-to-end hardware deployments for partner projects. You will manage intake, design technical and logistics solutions, and coordinate multi-site activations with cross-functional teams on-site.

The role requires strong project management, stakeholder communication, and hands-on troubleshooting under time pressure. Travel up to 40% domestically and internationally is possible as part of large-scale events, with a pay range of

Qualifications

• 5+ years of experience managing technical deployments, IT/hardware field operations, or large-scale event technology.
• Demonstrated ownership of concurrent projects end-to-end, including budget, scope, schedule, and stakeholder communication.
• Experience serving as the primary on-site technical escalation point for high-visibility or executive-level deployments.
• Ability to diagnose, troubleshoot, and solve problems with both software and hardware.
• Basic knowledge of enterprise networking deployment and protocols.
• Strong verbal and written communication, attention to detail, organization skills, and an ability to lead meetings.
• Highly motivated and able to work both independently and cross-functionally with partners and leading support teams on-site at events.
• Comfortable working in a fast-paced and demanding setting while adapting to rapidly evolving processes and procedures.
• Project management skills demonstrating the ability to manage multiple concurrent events.
• Proficiency with industry standard collaborative productivity software; G-Suite, LucidChart, MS Office; experience with Asana and inventory management software is a plus
• Ability to quickly become a subject matter expert for new technology.
• Ability to travel if required (domestically and internationally) - approximately 40% of time

Responsibilities

• Own end-to-end intake for partner hardware requests: scope the ask, clarify requirements, and design the technical and logistics solution for each deployment.
• Serve as the technology and product SME for the full Hardware Solutions catalog, translating technical standards and requirements into clear guidance for stakeholders.
• Manage multiple concurrent deployments of varying scale and complexity, from small-footprint hardware refreshes to large-scale activations and events.
• Build and maintain the project plan covering milestones, dependencies, staffing, run-of-show, and setup/breakdown schedules.
• Manage resources within approved budget, scope, and timeline, escalating trade-offs early when any of the three is at risk.
• Drive asset and inventory readiness: forecasting, staging, imaging/configuration, kitting, shipping, chain of custody, returns, and reconciliation.
• Partner across Hardware Solutions and adjacent teams to ensure request goals are met on time and to the highest quality standard.
• Provide consistent, clear, real-time communication to partners and stakeholders.
• Build and maintain vendor and supplier relationships to customer standards, holding third parties accountable to SLAs.
• Provide direction to technicians, coordinators, and vendor resources supporting deployments without direct reporting authority.
• Act as the primary point of contact and escalation on-site for deployments, activations, and events.
• Lead technical setup, testing and dry runs, show support, and breakdown; align schedules across teams.
• Perform basic network troubleshooting alongside hardware and platform troubleshooting under live-event time pressure.
• Own risk management across the deployment lifecycle and document mitigations and contingency plans.
• Conduct post-deployment analysis and reporting, including event summaries and retrospectives for internal groups.
• Adhere to and improve SOPs; contribute to operational excellence programs, documentation, tooling, and playbooks to raise the baseline of service.

Skills

Project management

Technical deployments

IT/hardware field ops

Stakeholder communication

Networking basics

On-site escalation

Tools

G-Suite

LucidChart

MS Office

Asana

Inventory management software

Job description

EOS IT Solutions is seeking an experienced Deployment Lead to own end-to-end hardware deployments for partner projects. You will manage intake, design technical and logistics solutions, and coordinate multi-site activations with cross-functional teams on-site.

The role requires strong project management, stakeholder communication, and hands-on troubleshooting under time pressure. Travel up to 40% domestically and internationally is possible as part of large-scale events, with a pay range of