Global Technical Program Manager — Data Center Deployments

EOS IT Solutions; Austin (TX); Hybrid; USD 80,000 - 90,000; Full time

Job summary

EOS IT Solutions in Austin, TX is seeking a Technical Program Manager/Deployment Project Manager to lead end-to-end deployment programs for data center and edge hardware installations. You will own the project plan, coordinate cross-functional teams, and direct onsite technician execution.

You will gather customer requirements, manage scope and timelines, and deliver regular status updates while ensuring proper documentation and closeout.

Qualifications

• 3+ years of technical project/program management experience, ideally in data center deployments, infrastructure, or field operations.
• Proven experience managing onsite execution teams (technicians, vendors, field services) and coordinating cross‑functional workstreams.
• Strong customer‑facing communication skills with experience managing requirements, expectations, and escalations.
• Working knowledge of data center hardware deployment concepts (racking, cabling, power, basic network concepts, asset tracking).
• Strong documentation skills and comfort with structured delivery (RAID logs, schedules, meeting notes, MOPs/checklists).
• Experience with large-scale rollouts, multi-site deployments, or hyperscale/colocation environments is preferred.
• Familiarity with ITIL/operational handoffs, acceptance testing, and change management practices.
• PMP, PgMP, or Agile/Scrum certification (or equivalent experience).
• Experience managing logistics timelines (shipping/receiving, staging, RMA, vendor coordination).

Responsibilities

• Own deployment projects from kickoff through closeout, ensuring scope, schedule, quality, and readiness criteria are met.
• Build and maintain project plans, milestones, RAID logs (Risks, Assumptions, Issues, Dependencies), and change control processes.
• Drive weekly/daily execution rhythms to keep deployments on track.
• Identify and remove blockers, accelerate effectively, and manage tradeoffs across cost, time, and quality.
• Lead onsite deployment activities, directing technicians and ensuring adherence to procedures, safety requirements, and site rules.
• Validate prerequisite readiness (space/power/cooling/network, access permissions, rack elevations, receiving/staging, tool availability).
• Oversee hardware installation workflows such as rack-and-stack, cabling, labeling, power-on checks, and basic validation steps.
• Ensure correct handling of assets (chain of custody, inventory accuracy, serial tracking, receiving discrepancies).
• Gather, document, and manage customer requirements, ensuring alignment on deliverables, acceptance criteria, and site constraints.
• Serve as the primary customer-facing lead for project communication, expectations, and coordination.
• Translate customer needs into actionable tasks for internal teams (engineering, logistics, operations, vendor/field services).
• Proactively manage scope changes and communicate impacts clearly.
• Communication & Reporting: Provide clear, timely status updates to customers and internal stakeholders, including progress, risks, issues, and next steps.
• Produce regular reporting artifacts (executive summaries, milestone trackers, deployment readiness checklists).
• Maintain strong written documentation for technical and non-technical audiences.
• Documentation & Project Closeout: Ensure accurate project documentation throughout execution (plans, MOPs/SOPs, change logs, validation results). Lead closeout: acceptance sign-off, lessons learned, final reporting, and handoff to operations/support.

Skills

Technical Program Management

Data center deployments

Onsite execution leadership

Cross-functional coordination

Customer-facing communication

Job description

EOS IT Solutions in Austin, TX is seeking a Technical Program Manager/Deployment Project Manager to lead end-to-end deployment programs for data center and edge hardware installations. You will own the project plan, coordinate cross-functional teams, and direct onsite technician execution.

You will gather customer requirements, manage scope and timelines, and deliver regular status updates while ensuring proper documentation and closeout.