Senior Event Registration & Data Lead

BCD Meetings & Events; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Flexible Working

Room to Grow

Everyone has a voice

Travel opportunities

Job summary

BCD Meetings & Events in Chicago is seeking a confident, client-facing Senior Attendee Data Manager (Registration Manager) to support our Global Conferencing and Events (GCE) function. This role delivers online registration, attendee communications, data integrity and reporting for assigned corporate events.

You will own projects from requirements gathering to post-event reporting, partnering with Event Planners, clients, vendors and teams.

Qualifications

• Experience with managing event registration and attendee data in Cvent.
• Strong client relationship building and cross-functional collaboration.
• Excellent data integrity and attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Experience with reporting and analytics.

Responsibilities

• Own end-to-end delivery of online registration, attendee communications, data management and reporting for assigned events.
• Collaborate with Event Planners and stakeholders throughout the event lifecycle.
• Build and maintain registration sites, forms, invitations, confirmations, reminders and other attendee communications in Cvent.
• Handle attendee inquiries via email and phone with timely, accurate service.
• Maintain data integrity and deliver accurate reports using Cvent, Excel and related event technology.
• Support complex requirements involving accommodations, travel, room blocks, sessions, guest management and other attendee logistics.
• Manage project timelines, priorities, risks and dependencies across multiple concurrent events.
• Provide concise status updates, recommendations and solutions to clients and internal partners.
• Follow established processes and quality standards while identifying efficiency improvements.
• Maintain visibility into the broader GCE event calendar and support changing priorities.
• Provide onsite event support when required.

Skills

Cvent data management

Client relationships

Data integrity

Project management

Attendee communications

Excel reporting

Team collaboration

Tools

Cvent

Excel

Job description

BCD Meetings & Events in Chicago is seeking a confident, client-facing Senior Attendee Data Manager (Registration Manager) to support our Global Conferencing and Events (GCE) function. This role delivers online registration, attendee communications, data integrity and reporting for assigned corporate events.

You will own projects from requirements gathering to post-event reporting, partnering with Event Planners, clients, vendors and teams.