Senior Event Planning Manager

The Camby Hotel, Autograph Collection; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision Coverage

Teledoc service

Free maintenance medications

Job summary

The Camby, Autograph Collection in Phoenix seeks a Senior Event Planning Manager to coordinate all aspects of events, from initial planning to flawless execution.

You will liaise between customers and hotel sales, oversee group room blocks, F&B, meeting space and billing, and provide on-site problem solving. If you thrive in a dynamic, fast-paced environment and lead with creativity, we want to hear from you.

Qualifications

• Bachelor’s degree and/or 2+ years of hotel sales experience.
• 3+ years of food and beverage experience.
• Strong understanding of interpretation of contracts.
• Demonstrated strong business communication skills, both written and verbal.
• Proficiency with Microsoft Office Suite.
• Professional appearance and demeanor.
• Proactive sales approach, assertive and fast paced, driven to succeed.
• Execute and support Hotel Customer Service Standards and Hotel’s Brand Standards.
• Understanding of respective market segment, competitor’s strengths, weaknesses, economic trends, supply and demand.
• Work well under pressure.
• Time management skills. Ability to manage multiple projects simultaneously while delivering successful outcomes for each.
• Ability to communicate effectively with public and other employees.
• Creativity in designing events.
• Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning).
• Ability to design menus in conjunction with the culinary department to maximize operating profit.
• Strong working knowledge of hotel sales/event CRM systems (e.g., Delphi, Marriott CI/TY, Starwood ISAC, or Hyatt Envision/EMS).
• Working knowledge of statistical data and analytics as they relate to hotel operations and the event sales department.

Responsibilities

• Coordinate all aspects of events from initial planning to execution to ensure unforgettable guest experiences.
• Act as liaison between customer and hotel sales to provide direction during event execution.
• Be available to customers during events to resolve problems and suggest alternatives.
• Directly serve group customers, managing logistics of group room blocks, food & beverage, public meeting space, and billing.
• Maintain proactive leadership and a fast-paced service standard.

Skills

Hotel sales

Business communication

Time management

Creativity

Public speaking

Works well under pressure

Education

Bachelor’s degree

2+ years hotel sales experience

Tools

Delphi CRM

Marriott CI/TY

Starwood ISAC

Hyatt Envision/EMS

Job description

The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene.

Overview

We're seeking a creative and detail-oriented Senior Event Planning Manager to join our team! In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience. The Event Planning Manager acts as a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. They will be available to customers during event to solve problems and suggest alternatives to previous arrangements. They will directly serve group customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. If you're a natural leader, love a fast-paced environment, and thrive under pressure, then we want to hear from you!

Qualifications

• Bachelor’s degree and/or 2+ years of hotel sales experience.
• 3+ years of food and beverage experience.
• Strong understanding of interpretation of contracts.
• Demonstrated strong business communication skills, both written and verbal.
• Proficiency with Microsoft Office Suite.
• Professional appearance and demeanor.
• Proactive sales approach, assertive and fast paced, driven to succeed.
• Execute and support Hotel Customer Service Standards and Hotel’s Brand Standards.
• Understanding of respective market segment, competitor’s strengths, weaknesses, economic trends, supply and demand.
• Work well under pressure.
• Time management skills. Ability to manage multiple projects simultaneously while delivering successful outcomes for each.
• Ability to communicate effectively with public and other employees.
• Creativity in designing events.
• Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning).
• Ability to design menus in conjunction with the culinary department to maximize operating profit.
• Strong working knowledge of hotel sales/event CRM systems (e.g., Delphi, Marriott CI/TY, Starwood ISAC, or Hyatt Envision/EMS).
• Working knowledge of statistical data and analytics as they relate to hotel operations and the event sales department.

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications