Banquet Captain

Crestview Management, LLC; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short/Long-Term Disability Insurance

Vision

Critical Illness

Accidental

401(k) and company match

Paid Time Off (PTO)

Hotel rooms and discounts

Job summary

Crestview Management, LLC in Phoenix, AZ is seeking a Banquet Captain to oversee banquet operations and ensure exceptional service for events. You will coordinate with event planners, kitchen staff, and management to deliver memorable experiences for guests.

The role requires strong leadership, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, including evenings and weekends. Competitive benefits are offered to support staff and guests alike.

Qualifications

• Previous experience in banquet or event management is required.
• Strong leadership and team management skills are essential.
• Excellent communication and interpersonal abilities are expected.
• Able to work evenings, weekends and holidays as needed.

Responsibilities

• Supervise and lead banquet staff during events to ensure high-quality service and guest satisfaction.
• Coordinate setup and breakdown of banquet rooms according to event specifications.
• Communicate effectively with event planners, kitchen staff, and management to ensure seamless event execution.
• Monitor service standards and address issues promptly to maintain a positive guest experience.
• Train and mentor banquet staff, providing guidance and support as needed.
• Ensure compliance with health, safety, and sanitation standards.
• Assist with inventory management and ordering of banquet supplies.
• Handle guest inquiries and resolve complaints professionally and efficiently.

Skills

Leadership

Communication

Organizational Skills

Multitasking

Flexibility

Job description

Job Summary

We are seeking a highly organized and customer-focused Banquet Captain to join our team in Phoenix, AZ. The Banquet Captain will oversee banquet operations, ensuring exceptional service and smooth execution of events. This role requires strong leadership skills, attention to detail, and the ability to coordinate with multiple departments to deliver memorable experiences for our guests.

Key Responsibilities

• Supervise and lead banquet staff during events to ensure high-quality service and guest satisfaction.
• Coordinate setup and breakdown of banquet rooms according to event specifications.
• Communicate effectively with event planners, kitchen staff, and management to ensure seamless event execution.
• Monitor service standards and address any issues promptly to maintain a positive guest experience.
• Train and mentor banquet staff, providing guidance and support as needed.
• Ensure compliance with health, safety, and sanitation standards.
• Assist with inventory management and ordering of banquet supplies.
• Handle guest inquiries and resolve complaints professionally and efficiently.

Qualifications

• Previous experience in banquet or event management, preferably in a hospitality setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Detail-oriented with strong organizational skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of food and beverage service standards is a plus.

• We offer a competitive wage
• Health and Dental Insurance
• company paid Life Insurance
• Short Term and Long-Term Disability Insurance
• Vision
• Critical Illness
• Accidental
• 401(k) and company match
• Paid Time Off (PTO)
• free hotel rooms and hotel discounts.