Senior Event Operations Lead (Las Vegas)

Hargrove, Inc.; Las Vegas (NV); On-site; USD 53,000 - 69,000; Full time

Job summary

Hargrove, Inc. in Las Vegas, NV is seeking an experienced Operations Manager to lead floor operations for event technology and AV services at hotel and convention center venues.

The role focuses on delivering service excellence, supervising technicians, managing scheduling, and coordinating with clients and venue staff to ensure flawless show execution. You will drive inventory control, oversee safety and quality, attend pre-production meetings, and mentor a team to achieve revenue and guest

Qualifications

• High School Diploma is required. Bachelor’s degree is preferred.
• 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.
• Experience leading workflow and team members.
• Working knowledge of audio visual equipment in a live show environment
• Proficiency with the use of computer hardware
• Proficiency with computer software and programs, including the Internet and Microsoft Office
• Effective leadership abilities and customer satisfaction focus.

Responsibilities

• Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
• Provides direct supervision of team members including scheduling and time keeping.
• Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
• Ensures that daily equipment sheets are updated and properly completed.
• Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
• Attends BEO, Pre-Cons, and pre-production meetings as needed.
• Delegates tasks as appropriate.

Skills

People leadership

Customer service

Communication

Education

Bachelor’s degree preferred

High School Diploma required

Tools

AV equipment

Microsoft Office

Computer hardware

Job description

Hargrove, Inc. in Las Vegas, NV is seeking an experienced Operations Manager to lead floor operations for event technology and AV services at hotel and convention center venues.

The role focuses on delivering service excellence, supervising technicians, managing scheduling, and coordinating with clients and venue staff to ensure flawless show execution. You will drive inventory control, oversee safety and quality, attend pre-production meetings, and mentor a team to achieve revenue and guest