Senior Event Operations Lead - Hybrid/Remote

Russell Tobin; California (MO); Hybrid; USD 208,000 - 260,000; Full time

Job summary

Russell Tobin is hiring an experienced Event Operations Specialistto support a high-growth technology client’s Brand Marketing events team. This role will support the day-to-day execution of tier 1 brand event programs, including conferences, brand activations, executive events, policy events, and cross-event operational programs.

The ideal candidate is highly organized, detail-oriented, and comfortable owning both strategic and hands-on event operations.

Qualifications

• 6+ years in B2B event marketing, event operations, or marketing operations.
• Hands-on experience with event registration platforms, specifically Swoogo and/or Cvent.
• Working knowledge of Salesforce and HubSpot for campaign tracking and reporting.
• Experience with procurement, legal, or vendor management tools such as Zip, Ironclad, or similar platforms.
• Proven experience supporting large-scale events, including events with 500+ attendees.
• Experience managing multiple concurrent programs with deadlines.
• Strong vendor coordination, logistics management, and operational execution skills.
• Background in swag, merchandise, inventory, shipping, or fulfillment operations.
• Excellent written and verbal communication skills.
• Strong attention to detail and quality control.
• Ability to work independently, learn quickly, and solve problems in a fast-paced environment.
• Experience creating documentation, playbooks, SOPs, or scalable operational processes.

Responsibilities

• Own end-to-end registration and attendee communications.
• Configure registration environments using Swoogo and Cvent.
• Develop registration reporting dashboards.
• Manage attendee approval workflows, VIP registration, waitlists, and inquiries.
• Coordinate onsite registration logistics and provide onsite support.
• Lead cross-functional communications across stakeholders.
• Manage the speaker training program and vendor relationships.
• Oversee swag and merchandise operations and fulfillment.
• Document SOPs and build playbooks for scalable workflows.
• Identify automation opportunities and recommend operational improvements.

Skills

Event operations

Registration platforms

Vendor management

Cross-functional collaboration

Communication

Attention to detail

Problem solving

Independent working

Tools

Swoogo

Cvent

Salesforce

HubSpot

Zip

Ironclad

Job description

Russell Tobin is hiring an experienced Event Operations Specialistto support a high-growth technology client’s Brand Marketing events team. This role will support the day-to-day execution of tier 1 brand event programs, including conferences, brand activations, executive events, policy events, and cross-event operational programs.

The ideal candidate is highly organized, detail-oriented, and comfortable owning both strategic and hands-on event operations.