Senior Event Manager - Large-Scale Events & Exhibitions

confidential; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

The Pennsylvania Convention Center is seeking a Senior Event Manager to oversee and coordinate service delivery for large conventions, exhibitions, and consumer shows. You will supervise Event Managers, meet with customers, and coordinate with contractors to ensure successful events.

You will provide exceptional customer service, guide planning, interpret contracts, and manage communications from planning through execution, including after-hours emergencies as needed.

Qualifications

• Bachelor’s degree in hospitality, business, facility management or related field.
• CMP certification – preferred.
• Minimum 3 years in hospitality and/or customer service.
• Minimum 3 years in event planning, meeting planning, or production.

Responsibilities

• Supervise and guide Event Managers and Event Coordinators.
• Meet with customers to plan and organize events.
• Coordinate activities with service contractors.
• Provide exceptional customer service and timely information for events.
• Manage multiple events and phases of event production.

Skills

Interpersonal skills

Organizational skills

Written and verbal communication

Presentation skills

Negotiation skills

Time management

Self-motivation

Ungerboeck EBMS

Problem solving

Multi-tasking

Education

Bachelor's degree in hospitality / business / facility management or related field

CMP (Certified Meeting Planner) – preferred

Tools

Ungerboeck EBMS

Microsoft Word/Excel/PowerPoint

Job description

The Pennsylvania Convention Center is seeking a Senior Event Manager to oversee and coordinate service delivery for large conventions, exhibitions, and consumer shows. You will supervise Event Managers, meet with customers, and coordinate with contractors to ensure successful events.

You will provide exceptional customer service, guide planning, interpret contracts, and manage communications from planning through execution, including after-hours emergencies as needed.