Event Manager - Premier Convention Center Operations

ASM Global Group; Dayton (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

ASM Global's Dayton Convention Center in downtown Dayton is seeking an experienced Event Services Supervisor to oversee facility operations for events and ensure smooth delivery of services.

You will supervise staff, coordinate with clients and contractors, interpret contracts, and drive calendar-ready planning and set-ups. This role requires strong communication, organization, and hospitality experience to deliver outstanding event experiences.

Qualifications

• Bachelor's degree from a four-year college or university.
• Minimum of three years actual experience in public facility management, promotion, or operation of conventions or trade shows or service-related operation whose primary function is to provide direct on-site service to the public.
• Minimum of two years college level work in a hospitality program and/or sales or marketing related program preferred.

Responsibilities

• Supervises staff and oversees all aspects of facility operations related to events.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with the various service contractors for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed as to status of deadline schedules, including floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Conducts weekly production meetings with Event Coordinators and operational departments.
• Prepares cost estimates and monitors final billing.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.
• Assists in scheduling operational set-ups to provide equipment or services needs. Monitors and supervises facility set-up when necessary.
• Assists in training event services staff.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events.
• Attends appropriate planning and other event and facility meetings in support of facility operations.
• Serves as manager on duty as required.

Skills

Staff supervision

Organizational skills

Interpersonal skills

Communication skills

Problem solving

Supervisory experience

Presentation

Computers / MS Office

Multi-project prioritization

Education

Bachelor's degree

Tools

Microsoft Office

Job description

ASM Global's Dayton Convention Center in downtown Dayton is seeking an experienced Event Services Supervisor to oversee facility operations for events and ensure smooth delivery of services.

You will supervise staff, coordinate with clients and contractors, interpret contracts, and drive calendar-ready planning and set-ups. This role requires strong communication, organization, and hospitality experience to deliver outstanding event experiences.