Senior Event Manager: Large Conventions & Exhibitions

ASM Global; Pennsylvania; On-site; USD 70,000 - 95,000; Full time

Job summary

ASM Global's Pennsylvania Convention Center seeks a Senior Event Manager to provide professional customer service and ensure the success of meetings, conventions, exhibitions and consumer shows in the Event Services Department.

You will supervise Event Managers and Coordinators, meet with clients to plan events, coordinate with contractors, and manage multiple events from planning through execution, including after-hours coverage.

Qualifications

• Bachelor’s degree in hospitality, business, facility management or related field.
• Minimum 3 years of experience in the hospitality industry and/or customer service.
• Minimum 3 years of event planning, meeting planning, or production experience.
• CMP (Certified Meeting Planner) – preferred

Responsibilities

• Assist with supervision of Event Managers and Event Coordinators.
• Meet with customers to plan and organize assigned meetings and/or events.
• Coordinate activities with the various service contractors for assigned meetings and/or events.
• Provide exceptional customer service, hospitality, and prompt attention to the customers’ needs.
• Manage multiple events and phases of event production.
• Act as primary liaison between customers and facility departments.
• Monitor in-house events and maintain contact with customers and facility staff to ensure success.

Skills

Interpersonal skills

Organizational skills

Communication skills

Presentation skills

Negotiation skills

Time management

Independent work

Education

Bachelor’s degree in hospitality

CMP certification – preferred

Tools

Ungerboeck EBMS

Microsoft Word

Excel

PowerPoint

Job description

ASM Global's Pennsylvania Convention Center seeks a Senior Event Manager to provide professional customer service and ensure the success of meetings, conventions, exhibitions and consumer shows in the Event Services Department.

You will supervise Event Managers and Coordinators, meet with clients to plan events, coordinate with contractors, and manage multiple events from planning through execution, including after-hours coverage.