Senior ESL Account Executive: Growth & Retention

PartnerRe; Maple Grove (MN); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical, dental, and vision coverage

Health savings account

Defined contribution pension plan

Life insurance

Short- and long-term disability

Job summary

PartnerRe is seeking an experienced Account Manager to oversee National Accounts within our ESL business. You will serve as the primary day-to-day service contact, manage renewals, nurture producer relationships, and coordinate across underwriting, claims, and administration.

The role requires 5–7+ years of Employer Stop Loss experience, a Life & Health license or ability to obtain, and strong analytical and communication skills. Hybrid work with in-office days in Minnesota.

Qualifications

• 5–7+ years of Employer Stop Loss experience, including account management, renewals, producer relationships, and customer service.
• Skilled ESL account-management experience strongly preferred.
• Current Life & Health license, or ability to obtain upon hire.
• Strong working knowledge of ESL products, processes, and account-lifecycle management.
• Serve as the service relationship lead for National Accounts, unless otherwise assigned by the VP, ESL.
• Establish AE processes, standards, and tools for the emerging AE team.
• Train and mentor subsequent Account Executive hires; provide day-to-day guidance as the team grows.
• Serve as candidate for AE Team Lead as the function scales toward an AE team supporting up to six RSMs.

Responsibilities

• Serve as the primary day-to-day service contact for assigned producers and in-force accounts.
• Own renewal planning and execution in partnership with Underwriting; carry retention accountability for the assigned block.
• Develop and maintain strong producer relationships that support retention, profitability, and long-term growth.
• Identify account risks and expansion opportunities; recommend retention actions and refer new business opportunities to the Regional Sales Manager.
• Engage the Regional Sales Manager on at‑risk accounts — significant renewal actions, new lasers, or deteriorating experience — where the relationship or retention is at risk.
• Coordinate implementation for new and renewing business; lead implementation meetings and confirm premium, reporting, and claim-administration requirements.
• Coordinate activities across Underwriting, Claims, Accounting, Contracting (Connexure), and other functions.
• Own service escalations through resolution (no special authority required).
• Route claims-related service issues to the Claims team as the primary contact.
• Support the transition of new business into ongoing account management following the RSM handoff.

Skills

Account management

Renewals

Producer relationships

Customer service

Cross-functional

Travel as required

Education

Life & Health license

Job description

PartnerRe is seeking an experienced Account Manager to oversee National Accounts within our ESL business. You will serve as the primary day-to-day service contact, manage renewals, nurture producer relationships, and coordinate across underwriting, claims, and administration.

The role requires 5–7+ years of Employer Stop Loss experience, a Life & Health license or ability to obtain, and strong analytical and communication skills. Hybrid work with in-office days in Minnesota.