Hybrid Account Executive: Retention & Renewal

PartnerRe Ltd.; Maple Grove (MN); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Health spending account

Defined contribution pension plan

Life insurance

Short- and long-term disability

Job summary

PartnerRe is seeking an Account Executive to manage in-force Employer Stop Loss (ESL) business, renewals, and producer relationships. You will serve as the primary service contact for assigned producers and accounts, coordinating with underwriting, claims, and accounting to ensure retention and profitability.

You should have 5–7+ years of ESL experience, a Life & Health license or able to obtain it, and strong communication and problem-solving skills.

Qualifications

• Strong commercial and technical understanding of the ESL market and account lifecycle.
• Relationship-oriented professional with a strong customer-service mindset.
• Strong communication, problem-solving, and organizational skills.
• Ability to travel as required.
• 5-7+ years of Employer Stop Loss experience, including account management, renewals, producer relationships, and customer service.

Responsibilities

• Serve as the primary day-to-day service contact for assigned producers and in-force accounts.
• Own renewal planning and execution in partnership with Underwriting; carry retention accountability for the assigned block.
• Develop and maintain strong producer relationships that support retention, profitability, and long-term growth.
• Identify account risks and expansion opportunities; recommend retention actions and refer new business opportunities to the Regional Sales Manager.
• Engage the Regional Sales Manager on at-risk accounts - significant renewal actions, new lasers, or deteriorating experience - where the relationship or retention is at risk.
• Coordinate implementation for new and renewing business; lead implementation meetings and confirm premium, reporting, and claim-administration requirements.
• Coordinate activities across Underwriting, Claims, Accounting, Contracting (Connexure), and other functions.
• Own service escalations through resolution (no special authority required).
• Route claims-related service issues to the Claims team as the primary contact.
• Support the transition of new business into ongoing account management following the RSM handoff.
• Engage Compliance and Licensing to ensure proper appointment and licensing of broker partners.
• Partner with Underwriting on renewal evaluation and negotiation aligned to profitability objectives.
• Operate initially with no independent underwriting authority: any change to terms and conditions requires Underwriting approval.

Skills

ESL market knowledge

Account lifecycle management

Relationship management

Communication skills

Analytical skills

Travel willingness

Job description

PartnerRe is seeking an Account Executive to manage in-force Employer Stop Loss (ESL) business, renewals, and producer relationships. You will serve as the primary service contact for assigned producers and accounts, coordinating with underwriting, claims, and accounting to ensure retention and profitability.

You should have 5–7+ years of ESL experience, a Life & Health license or able to obtain it, and strong communication and problem-solving skills.