Account Executive, ESL

PartnerRe; Maple Grove (MN); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical, dental, and vision coverage

Health savings account

Defined contribution pension plan

Life insurance

Short- and long-term disability

Job summary

PartnerRe is seeking an experienced Account Manager to oversee National Accounts within our ESL business. You will serve as the primary day-to-day service contact, manage renewals, nurture producer relationships, and coordinate across underwriting, claims, and administration.

The role requires 5–7+ years of Employer Stop Loss experience, a Life & Health license or ability to obtain, and strong analytical and communication skills. Hybrid work with in-office days in Minnesota.

Qualifications

• 5–7+ years of Employer Stop Loss experience, including account management, renewals, producer relationships, and customer service.
• Skilled ESL account-management experience strongly preferred.
• Current Life & Health license, or ability to obtain upon hire.
• Strong working knowledge of ESL products, processes, and account-lifecycle management.
• Serve as the service relationship lead for National Accounts, unless otherwise assigned by the VP, ESL.
• Establish AE processes, standards, and tools for the emerging AE team.
• Train and mentor subsequent Account Executive hires; provide day-to-day guidance as the team grows.
• Serve as candidate for AE Team Lead as the function scales toward an AE team supporting up to six RSMs.

Responsibilities

• Serve as the primary day-to-day service contact for assigned producers and in-force accounts.
• Own renewal planning and execution in partnership with Underwriting; carry retention accountability for the assigned block.
• Develop and maintain strong producer relationships that support retention, profitability, and long-term growth.
• Identify account risks and expansion opportunities; recommend retention actions and refer new business opportunities to the Regional Sales Manager.
• Engage the Regional Sales Manager on at‑risk accounts — significant renewal actions, new lasers, or deteriorating experience — where the relationship or retention is at risk.
• Coordinate implementation for new and renewing business; lead implementation meetings and confirm premium, reporting, and claim-administration requirements.
• Coordinate activities across Underwriting, Claims, Accounting, Contracting (Connexure), and other functions.
• Own service escalations through resolution (no special authority required).
• Route claims-related service issues to the Claims team as the primary contact.
• Support the transition of new business into ongoing account management following the RSM handoff.

Skills

Account management

Renewals

Producer relationships

Customer service

Cross-functional

Travel as required

Education

Life & Health license

Job description

PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society.

To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

Shape your own career

Grow in a supportive environment

Connect with a community of experts

Make an impact

View Home - PartnerRe Experience e-book to find out more about what it’s like to work at PartnerRe.

PartnerRe is an equal opportunities employer.

Compensation And Benefits

The expected base salary range for this position, when hired into Minnesota- USD $140 000 - $190 000 per year. For positions based in other jurisdictions, compensation will be determined in alignment with local regulations, market benchmarks, and internal compensation frameworks. The above range reflects the typical base salary range for candidates hired into this position. The actual salary will vary depending on a number of factors, including job location, experience, qualifications, education/training, skills, market conditions, and alignment with the role’s requirements.

In addition to base salary, eligible employees may participate in our annual incentive program, payment under which is at the discretion of PartnerRe and subject to individual and company performance. Eligible employees also have the opportunity to participate in an array of benefits, including medical, dental and vision coverage, a health spending account, a defined contribution pension plan, life insurance, short- and long-term disability coverage, etc.

Working Arrangement

PartnerRe operates with a hybrid work approach that balances in‑office collaboration with the flexibility of remote work. Our employees are required to be in the office 3 days a week. Our goal is to create an environment where employees can connect, innovate, and perform at their best.

This position is for an existing vacancy within our organization.

PartnerRe is committed to an inclusive, accessible recruitment experience. Reasonable accommodations for candidates with disabilities are available upon request throughout the hiring process.

Job Description

Account Management & Retention

• Serve as the primary day-to-day service contact for assigned producers and in-force accounts.
• Own renewal planning and execution in partnership with Underwriting; carry retention accountability for the assigned block.
• Develop and maintain strong producer relationships that support retention, profitability, and long-term growth.
• Identify account risks and expansion opportunities; recommend retention actions and refer new business opportunities to the Regional Sales Manager.
• Engage the Regional Sales Manager on at‑risk accounts — significant renewal actions, new lasers, or deteriorating experience — where the relationship or retention is at risk.

Account Servicing & Implementation

• Coordinate implementation for new and renewing business; lead implementation meetings and confirm premium, reporting, and claim-administration requirements.
• Coordinate activities across Underwriting, Claims, Accounting, Contracting (Connexure), and other functions.
• Own service escalations through resolution (no special authority required).
• Route claims-related service issues to the Claims team as the primary contact.
• Support the transition of new business into ongoing account management following the RSM handoff.
• Engage Compliance and Licensing to ensure proper appointment and licensing of broker partners.
• Underwriting Partnership & Authority
• Partner with Underwriting on renewal evaluation and negotiation aligned to profitability objectives.
• Operate initially with no independent underwriting authority: any change to terms and conditions requires Underwriting approval.

Business Partnership & Reporting

• Maintain knowledge of ESL products, market trends, and industry developments.
• Maintain accurate account, renewal, and pipeline data in applicable systems.
• Monitor and report on retention, renewal activity, and block profitability.
• Contribute to the execution of PartnerRe's ESL value proposition and a positive producer experience.

About You

• Strong commercial and technical understanding of the ESL market and account lifecycle.
• Relationship-oriented professional with a strong customer-service mindset.
• Strong communication, problem-solving, and organizational skills.
• Able to manage multiple priorities and coordinate across stakeholders in a matrix environment.
• Strong analytical and business acumen; works independently and collaboratively.
• Ability to travel as required.
• 5–7+ years of Employer Stop Loss experience, including account management, renewals, producer relationships, and customer service. Skilled ESL account-management experience strongly preferred.
• Demonstrated success managing producer relationships, supporting retention, and delivering high-quality customer experience.
• Current Life & Health license, or ability to obtain upon hire.
• Strong working knowledge of ESL products, processes, and account-lifecycle management.
• Serve as the service relationship lead for National Accounts, unless otherwise assigned by the VP, ESL.
• Establish AE processes, standards, and tools for the emerging AE team.
• Train and mentor subsequent Account Executive hires; provide day-to-day guidance as the team grows.
• Serve as candidate for AE Team Lead as the function scales toward an AE team supporting up to six RSMs.

Additional Information:

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.

Transcription Notice:

PartnerRe may use artificial intelligence to support our recruitment professionals in the administrative aspects of recruitment, including transcribing, summarizing, and organizing information discussed during interviews and to help identify relevant qualifications.

If you do not wish the conversation to be transcribed, please let your recruiter know at the start of the interview. Whether or not you agree to the use of interview transcription will not be taken into account when reviewing your application or making a hiring decision.

Thank you,

PartnerRe Hiring Team