Benefits Account Manager - Client Advocate & Renewal

Higginbotham; Wichita Falls (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K

Equity incentive plan

Employee Wellness Program

Company paid holidays

PTO

Job summary

Higginbotham seeks an Account Manager to maintain strong client relationships, support Producers in new business and renewals, and educate clients about carrier options. You will manage enrollment materials, analyze plans, and ensure compliant processes while coordinating with carriers and internal teams.

Ideal candidates have 5 years of Employee Benefits and Account Management experience, with active Life & Health licensing, and proficiency in Excel/PowerPoint. This is an on-site role in Texas.

Qualifications

• 5 years of Employee Benefits and Account Management experience in the insurance field required.
• ACA and ERISA experience preferred.
• Experience with fully insured financial arrangements and alternative-funding methods preferred.
• Commitment to continuous learning and professional development.

Responsibilities

• Acts as primary contact between client, prospect, agency, and producer; represents the agency in handling complaints or resolving grievances.
• Handles or refers all service requests by our clients.
• Initiates and handles marketing of accounts beginning 120 days before renewal; gathers information and submits to carriers for proposals.
• Reviews proposals for accuracy and works with Producers to generate presentations.
• Calculates premiums and payroll deductions, audits billing statements for accuracy.
• Generates enrollment materials for client presentations.
• Delivers open enrollment presentations to audiences.

Skills

Analytical thinking

Problem solving

Communication skills

Attention to detail

Timely task completion

Team collaboration

Client focus

Dependability

Creative thinking

Organizational skills

Adaptability

Education

Active Life & Health License

Industry designations preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Applied Epic experience

Job description

Higginbotham seeks an Account Manager to maintain strong client relationships, support Producers in new business and renewals, and educate clients about carrier options. You will manage enrollment materials, analyze plans, and ensure compliant processes while coordinating with carriers and internal teams.

Ideal candidates have 5 years of Employee Benefits and Account Management experience, with active Life & Health licensing, and proficiency in Excel/PowerPoint. This is an on-site role in Texas.