Senior Epic Optime Configuration Analyst – Remote

Presbyterian Healthcare Services; Albuquerque (NM); Hybrid; USD 81,000 - 139,000; Full time

Benefits offered by this job

Benefits package

Job summary

Presbyterian Healthcare Services in Albuquerque is seeking a Senior EPIC Configuration Analyst (Epic Optime). The role requires in-depth Epic System knowledge, collaboration with SMEs and end users, and the ability to tailor the system to organizational needs.

It offers full-time, exempt status with hybrid work arrangements. You will provide tier-2 support, develop specs and test cases, modify Epic records, and work across teams to implement changes and ensure workflow alignment.

Qualifications

• Bachelor's degree plus 2 years' IT or business experience.
• 2 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Responsibilities

• Provide tier-2 support of application incidents and 24/7 on-call coverage as required.
• Analyze and resolve incidents, maintenance items, enhancements, upgrades, and projects across teams.
• Develop requirements, specifications and test cases for new or enhanced functionality; ensure test scripts reflect workflows.
• Modify Epic records, tables, and master files to support design and changes.
• Implement changes using documented procedures compliant with policies.
• Participate in team and cross-team meetings and maintain records.
• Understand workflows and integration between the Epic application and downstream systems.
• Create new workflows with SME collaboration and support training teams with new functionality.

Skills

Epic experience

Bachelor's degree

Education

Bachelor's degree in IT or business

Tools

Epic Optime

Job description

Presbyterian Healthcare Services in Albuquerque is seeking a Senior EPIC Configuration Analyst (Epic Optime). The role requires in-depth Epic System knowledge, collaboration with SMEs and end users, and the ability to tailor the system to organizational needs.

It offers full-time, exempt status with hybrid work arrangements. You will provide tier-2 support, develop specs and test cases, modify Epic records, and work across teams to implement changes and ensure workflow alignment.