Senior EPIC Configuration Analyst - Remote (MyChart)

Presbyterian Healthcare Services; Albuquerque (NM); Hybrid; USD 81,000 - 139,000; Full time

Job summary

Presbyterian Healthcare Services in Albuquerque, NM is hiring a Senior EPIC Configuration Analyst (MyChart). This role requires deep knowledge of Epic System software, collaborating with SMEs and end users to tailor the system to organizational needs.

The position offers a hybrid work model with in-office requirements for local candidates. The ideal candidate will have EPIC experience, MyChart certification, and a Bachelor's degree with IT or business background.

Qualifications

• Bachelor's degree plus two years IT or business experience.
• Two years of Epic-specific experience; more in lieu of a degree may substitute.
• Epic certification in supporting the application is required.

Responsibilities

• Provide tier-2 support for incidents via help desk, with 24/7 on-call as needed.
• Analyze incidents, maintenance, enhancements, upgrades and projects with cross-team collaboration.
• Develop and maintain requirements, test cases, and update scripts to reflect workflows.

Skills

Epic configuration

MyChart

IT experience

Team collaboration

Education

Bachelor's degree

Epic experience or certification

Job description

Presbyterian Healthcare Services in Albuquerque, NM is hiring a Senior EPIC Configuration Analyst (MyChart). This role requires deep knowledge of Epic System software, collaborating with SMEs and end users to tailor the system to organizational needs.

The position offers a hybrid work model with in-office requirements for local candidates. The ideal candidate will have EPIC experience, MyChart certification, and a Bachelor's degree with IT or business background.