Senior Epic Beaker Specialist - Managed Services

USA102 Nordic Consulting Partners, Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Nordic is seeking a Senior Application Advisor - Managed Services to lead Epic Beaker design, build, testing and advanced troubleshooting for Nordic clients. You will oversee engagements and mentor team members while guiding internal and customer teams to resolution.

The role requires Epic Beaker CP certification, 5+ years with Epic modules, and strong communication. It involves on-call support and up to 10% travel, with a focus on delivering high-quality care outcomes.

Qualifications

• Epic Beaker CP certification required.
• Post-secondary education or equivalent experience.
• Epic Beaker AP certification and/or DI experience preferred.
• 5+ years of experience with Epic modules.
• Strong problem-solving and communication skills.
• Proficiency with Microsoft Office.
• Experience with ticketing and change management processes.
• Knowledge of ITIL and escalation practices.

Responsibilities

• Provide expert troubleshooting and design for Epic Beaker in Nordic environments.
• Build, test, and document Epic Beaker configurations and integrations.
• Mentor teammates and onboard new staff to client configurations.
• Communicate complex concepts clearly to leadership and stakeholders.

Skills

Epic Beaker CP

Epic Beaker AP

Data Innovations (DI)

Epic modules experience

ITIL knowledge

Customer service

Communication skills

Microsoft Office

Travel readiness

Education

Post-secondary education or equivalent experience

Job description

Nordic is seeking a Senior Application Advisor - Managed Services to lead Epic Beaker design, build, testing and advanced troubleshooting for Nordic clients. You will oversee engagements and mentor team members while guiding internal and customer teams to resolution.

The role requires Epic Beaker CP certification, 5+ years with Epic modules, and strong communication. It involves on-call support and up to 10% travel, with a focus on delivering high-quality care outcomes.