Senior Epic Beaker Application Advisor

Nordic Healthcare Group (NHG); United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Nordic Healthcare Group (NHG) seeks a Senior Beaker Application Advisor to lead Epic Beaker EHR design, build, testing and advanced troubleshooting for Nordic Managed Services clients, while overseeing engagements and mentoring other team members.

You will translate complex Beaker configurations for IT and operational leadership, create clear documentation, support onboarding, and contribute to process improvements.

Qualifications

• Required – Epic Beaker CP certification.
• Post-secondary education or equivalent experience required.
• Epic Beaker AP certification and/or Data Innovations (DI) experience preferred.
• 5+ years of experience implementing, training, or supporting Epic modules.
• Proven problem-solving and technical skills.
• Excellent written and verbal communication skills, with the ability to simplify complex concepts and influence stakeholders at all levels.
• Proficiency with Microsoft Office applications.
• Experience with ticketing systems and change management processes.

Responsibilities

• Perform expert-level troubleshooting to ensure integrity, integration, and stability of Epic applications.
• Fulfill system requests by analyzing issues and building/testing targeted solutions.
• Anticipate impacts of changes to related applications and systems.
• Oversee onboarding of new team members and orient them to client configurations.

Skills

Epic Beaker CP certification

Epic Beaker AP certification

Data Innovations experience

5+ years Epic implementation/training

Excellent communication skills

ITIL knowledge

On-call readiness

Travel readiness

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office

Ticketing systems

Job description

Nordic Healthcare Group (NHG) seeks a Senior Beaker Application Advisor to lead Epic Beaker EHR design, build, testing and advanced troubleshooting for Nordic Managed Services clients, while overseeing engagements and mentoring other team members.

You will translate complex Beaker configurations for IT and operational leadership, create clear documentation, support onboarding, and contribute to process improvements.