Senior Epic Application Advisor - Managed Services

Healthtech Inc

United States

On-site

USD 120,000 - 180,000

Full time

6 days ago
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Job summary

Nordic is seeking a Senior Application Advisor for Managed Services to provide expert Epic EHR design, build, testing, and advanced troubleshooting for Nordic’s clients while mentoring the team.

The role requires Epic certification, 5+ years implementing or supporting Epic modules, strong communication, and experience leading customer engagements. On-call rotations and travel may be required.

Qualifications

  • Epic certification required or equivalent
  • 5+ years implementing Epic modules
  • Excellent communication skills for C-suite and executives

Responsibilities

  • Provide expert Epic troubleshooting and design
  • Mentor junior team members and onboard new staff
  • Lead customer engagements and coordinate with IT/ops leadership
  • Create process documentation and ensure knowledge transfer

Skills

Epic certification
Epic modules
Customer communication
ITIL knowledge

Education

Post-secondary education

Tools

Microsoft Office
Ticketing systems

Job description

Nordic is seeking a Senior Application Advisor for Managed Services to provide expert Epic EHR design, build, testing, and advanced troubleshooting for Nordic’s clients while mentoring the team.

The role requires Epic certification, 5+ years implementing or supporting Epic modules, strong communication, and experience leading customer engagements. On-call rotations and travel may be required.

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