Senior Epic Applications Analyst - Remote eligible

Advocate Health; Charlotte (NC); Remote; USD 65,000 - 98,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with employer match

Educational assistance

Paid time off

Job summary

Advocate Health in Charlotte, NC is seeking a seasoned IT professional to design, analyze, and implement Epic-based and other health IT solutions. The role combines systems analysis, project management, and collaboration with clinical and technical teams to deliver new functionality and maintain data integrity.

You will coordinate cross-functional work across Epic and third-party apps, prepare plans and budgets, and provide user training and support.

Qualifications

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.
• Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation.
• Obtain within 6 months and maintain EPIC certification(s) as required by department.

Responsibilities

• Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff.
• Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manage training when applicable.
• Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently, fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict.
• Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Perform and assist other team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary.
• Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support; effectively explain the functioning of the application software and related systems to the users. Communicates and interacts with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality.
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiate agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions.
• Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data.
• Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies.
• Prepares project plans, which include definition, scope, resources and schedules; prepares a detailed project timeline and budget estimate and completes programs and projects within established budget and deadlines.
• Coordinates of all aspects of assigned system development, implementation, operation and maintenance; including application design, development, testing and documentation, development tools, network and operating system maintenance and system performance monitoring. Works to assure maximum system availability and data integrity. Coordinates the development of reports, queries, forms and screens to meet process and information needs of users.

Skills

EPIC

Project management

Requirements gathering

Communication

Systems analysis

Problem solving

Vendor management

Education

Bachelor's Degree in Computer Science or related field

Job description

Advocate Health in Charlotte, NC is seeking a seasoned IT professional to design, analyze, and implement Epic-based and other health IT solutions. The role combines systems analysis, project management, and collaboration with clinical and technical teams to deliver new functionality and maintain data integrity.

You will coordinate cross-functional work across Epic and third-party apps, prepare plans and budgets, and provide user training and support.