Senior Epic Application Advisor (Managed Services)

Healthtech Inc; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Grand Central is seeking a Senior Application Advisor to deliver expert Epic Grand Central design, build, testing and advanced troubleshooting for Nordic clients. You will guide customer engagements, mentor teammates, and ensure scalable, integrated Epic solutions.

The role requires active Grand Central certification, 5+ years of Epic experience, strong communication, and the ability to travel up to 10% and participate in on-call rotations.

Qualifications

• Active Epic Grand Central certification is required.
• 5+ years of experience implementing, training, or supporting Epic modules.
• Strong problem-solving and communication skills for executive stakeholders.
• Willingness to participate in on-call rotations and travel up to 10%.

Responsibilities

• Provide expert Epic Grand Central design, build, testing and troubleshooting for Nordic clients.
• Mentor team members and lead customer engagements with clear documentation.
• Coordinate across IT and operations to ensure smooth system integration and changes.
• Translate customer needs into detailed technical specifications and builds.

Skills

Epic Grand Central certification

5+ years Epic experience

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office

Job description

Grand Central is seeking a Senior Application Advisor to deliver expert Epic Grand Central design, build, testing and advanced troubleshooting for Nordic clients. You will guide customer engagements, mentor teammates, and ensure scalable, integrated Epic solutions.

The role requires active Grand Central certification, 5+ years of Epic experience, strong communication, and the ability to travel up to 10% and participate in on-call rotations.