Senior Enterprise Voice Architect & Engineer

Rangam; Waltham (MA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Rangam is looking for a Voice/Telephony Engineer in Waltham, MA to design and support enterprise telephony services across legacy PBX and modern systems. This hybrid role requires expertise in both integration and life-cycle management of voice solutions while ensuring compliance with security regulations. Ideal candidates will be able to lead troubleshooting initiatives and work with various stakeholders including vendors and IT teams to optimize performance and enhance service capabilities.

Qualifications

• Extensive experience with legacy PBX platforms such as Avaya and Nortel.
• Strong knowledge of modern IP-based telephony systems.
• Ability to lead technical development and lifecycle management of voice infrastructure.

Responsibilities

• Lead the design and evolution of telephony systems integrating legacy and modern solutions.
• Oversee deployment and upgrades of telephony systems with minimal service disruption.
• Act as the subject matter expert for enterprise voice services.

Skills

Expert-level design

Integration of enterprise telephony services

Troubleshooting complex voice-related incidents

Collaboration with network teams

Development of scalable and secure telephony architectures

Tools

Cisco Call Manager

Microsoft Teams Voice

VoIP

Job description

Rangam is looking for a Voice/Telephony Engineer in Waltham, MA to design and support enterprise telephony services across legacy PBX and modern systems. This hybrid role requires expertise in both integration and life-cycle management of voice solutions while ensuring compliance with security regulations. Ideal candidates will be able to lead troubleshooting initiatives and work with various stakeholders including vendors and IT teams to optimize performance and enhance service capabilities.