Senior Enterprise Tech Consultant — Remote
Sprinklr
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Descripción de la vacante
Sprinklr is seeking a highly strategic senior-level resource to support Dell as a dedicated enterprise customer. This remote role sits in CST or EST and requires deep Sprinklr expertise, analytics proficiency, and executive-level consultative skills to maximize Dell's business value from the platform.
You will translate objectives into scalable solutions, lead technical validation, and guide product and engineering teams.
Formación
- Bachelor's degree in Information Systems, CS, Business, Analytics, Marketing, or related discipline.
- 8+ years of enterprise SaaS, consulting, customer success, managed services, or technical account management experience.
- 5+ years working directly with Sprinklr or comparable enterprise CX platforms.
- Strong executive communication and presentation skills.
Responsabilidades
- Serve as the dedicated trusted advisor for Dell stakeholders.
- Maintain deep expertise across Sprinklr products, integrations, APIs, reporting, listening, AI, and workflow capabilities.
- Provide confident and credible guidance to customer stakeholders.
- Design reporting solutions based on business outcomes; help define KPIs and dashboards.
Conocimientos
Educación
Herramientas
Descripción del empleo
Sprinklr is seeking a highly strategic senior-level resource to support Dell as a dedicated enterprise customer. This remote role sits in CST or EST and requires deep Sprinklr expertise, analytics proficiency, and executive-level consultative skills to maximize Dell's business value from the platform.
You will translate objectives into scalable solutions, lead technical validation, and guide product and engineering teams.
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