Senior Enterprise Systems Analyst - NetSuite & ServiceNow

Adaptive Biotechnologies; United States; Remote; USD 129,000 - 193,000; Full time

Job summary

Adaptive Biotechnologies is seeking a Senior Business Systems Analyst to own NetSuite ERP and ServiceNow implementations across the enterprise, balancing governance with agility.

You will collaborate with stakeholders, manage multiple initiatives, and drive continuous improvement using ITIL, Agile, and Lean best practices. Remote-friendly environment with US-focused teams.

Candidates should have 7+ years of experience and a strong track record in enterprise SaaS administration.

Qualifications

• Bachelor's degree plus 7+ years in business systems analysis or enterprise information systems management.
• Experience with enterprise SaaS and ITIL/ Agile processes.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Own and administer NetSuite ERP and ServiceNow platforms with governance and optimization.
• Translate business needs into system configurations and scalable solutions.
• Ensure data integrity, risk management, and change management compliance.
• Develop system documentation and end-user training materials.

Skills

NetSuite ERP administration

ServiceNow ITSM

ITIL Agile Lean governance

SaaS platform management

Stakeholder collaboration

Vendor relationship management

Education

Bachelor's degree + 7+ years experience in BST/Enterprise IT

Tools

Oracle NetSuite ERP

ServiceNow

Concur

Smartsheet

Job description

Adaptive Biotechnologies is seeking a Senior Business Systems Analyst to own NetSuite ERP and ServiceNow implementations across the enterprise, balancing governance with agility.

You will collaborate with stakeholders, manage multiple initiatives, and drive continuous improvement using ITIL, Agile, and Lean best practices. Remote-friendly environment with US-focused teams.

Candidates should have 7+ years of experience and a strong track record in enterprise SaaS administration.