Senior Enterprise Solutions Engineer - AI SaaS + Equity

Box; San Francisco (CA); On-site; USD 193,000 - 241,000; Full time

Job summary

Box is an AI-first leader in Intelligent Content Management, seeking a Solutions Engineer for the West region to drive technical wins across Enterprise accounts. You will define customer-centric solutions, lead demos, and collaborate with Sales, Product, and Operations to unlock value from the Box platform.

The role emphasizes deep product knowledge, effective storytelling, and the ability to travel up to 50% to engage customers, with a minimum 4-year degree and 5+ years in related roles.

Qualifications

• 4 year degree or equivalent work experience.
• 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms.
• AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
• Displays follow through, stamina and effort in every step of the sales cycle
• Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
• Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
• Experience working with low code no code automation such as Nintex, Zapier, Workato, n8n

Responsibilities

• You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• You own the technical win in your account, and take responsibility for driving the technical deal forward
• Understand product integrations and MCP servers
• You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
• Technical quarterback managing the extended team from a solution standpoint
• Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
• You support field marketing events as a Box SME and presenter
• Travel up to 50% to engage with customers in territory

Skills

AI-curious

Presentation skills

Technical storytelling

REST APIs

Education

4 year degree or equivalent

Tools

Nintex

Zapier

Workato

n8n

Job description

Box is an AI-first leader in Intelligent Content Management, seeking a Solutions Engineer for the West region to drive technical wins across Enterprise accounts. You will define customer-centric solutions, lead demos, and collaborate with Sales, Product, and Operations to unlock value from the Box platform.

The role emphasizes deep product knowledge, effective storytelling, and the ability to travel up to 50% to engage customers, with a minimum 4-year degree and 5+ years in related roles.