Senior Site Reliability Engineer

TeamViewer; Austin (CO); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Flexible PTO

401(k) with employer matching

Health insurance

Parental leave

Life Insurance

Teambuilding events

Open door policy

Diversity & CARE

Job summary

TeamViewer seeks a Senior Site Reliability Engineer to ensure the reliability, scalability, and performance of our Azure-based SaaS platform. You will join a forward‑looking team powering our core products and services, delivering a seamless worldwide user experience.

The role emphasizes automation, cloud-native tech, and continuous improvement, with on-call rotations and collaboration across engineering, security, and product teams.

Qualifications

• Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
• 5+ years in SRE, DevOps, or software development roles.
• Strong experience with Microsoft Azure (AWS or GCP a plus).
• Proficiency in Infrastructure-as-Code and automation tools (Terraform, Argo CD).
• Scripting experience (PowerShell).
• Hands-on with containers and orchestration (Docker, Kubernetes).
• Knowledge of databases (MS SQL, Postgres) and monitoring tools (Datadog, Grafana, Prometheus).
• Understanding of distributed systems, security, and test automation.
• Proactive, collaborative mindset and willingness to learn.

Responsibilities

• Design, build, and maintain highly available, secure, and scalable Azure cloud infrastructure for TeamViewer’s global SaaS.
• Manage, scale, and optimize Kubernetes-based platforms with GitOps declarative workflows.
• Deploy feature and maintenance releases.
• Develop and enhance monitoring, alerting, and automation to ensure 24/7 reliability.
• Improve infrastructure via automation and Infrastructure-as-Code.
• Participate in on-call rotations and troubleshoot incidents for fast resolution.
• Identify and mitigate reliability risks, driving continuous improvement.

Skills

SRE experience

DevOps practices

Azure cloud

Infrastructure as Code

Terraform

Argo CD

PowerShell

Docker

Kubernetes

Monitoring & observability

Database knowledge

Networking & security

Education

Bachelor's degree in CS/EE/IT or equivalent

Tools

Terraform

Argo CD

Docker

Kubernetes

Datadog

Grafana

Prometheus

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

As a Senior Site Reliability Engineer at TeamViewer, you’ll be a key player in ensuring the reliability, scalability, and performance of our Azure-based SaaS platform. You’ll work with a forward-thinking team that powers our core products and services, delivering a seamless experience to users worldwide.

This role offers the opportunity to shape the future of our platform, drive automation, and work with cutting-edge cloud-native technologies.

Responsibilities

• Design, build, and maintain highly available, secure, and scalable Azure cloud infrastructure supporting TeamViewer’s global SaaS platform.
• Manage, scale, and optimize Kubernetes-based containerized platforms, leveraging GitOps workflows for declarative infrastructure and application management.
• Deploy feature and maintenance releases.
• Develop and enhance monitoring, alerting, and automation systems to guarantee 24/7 service reliability.
• Continuously improve infrastructure through automation and Infrastructure-as-Code.
• Participate in on-call rotations, troubleshoot incidents, and ensure rapid resolution of operational issues.
• Proactively identify and mitigate reliability risks, driving innovation and continuous improvement.

Requirements

• Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
• 5+ years in SRE, DevOps, or software development roles.
• Strong experience with Microsoft Azure (AWS or GCP is a plus).
• Proficiency in Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD).
• Familiarity with programming languages and scripting (including PowerShell).
• Hands-on experience with containers and orchestration (e.g. Docker, Kubernetes).
• Knowledge of databases (e.g. MS SQL, Postgres).
• Experience with monitoring and observability tools (e.g. Datadog, Grafana, Prometheus).
• Understanding of distributed systems, parallel programming, and test automation.
• Solid grasp of network security principles and best practices.
• A proactive mindset, eagerness to learn, and strong collaboration skills

What We Offer

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin, TX.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.