Senior Enterprise Solutions Architect (Post-Sales)

Fivetran, Inc.; Denver, Austin, New York (CO, TX, NY); Hybrid; USD 170,000 - 210,000; Full time

Job summary

Fivetran is seeking a Senior Customer Solutions Architect to own the post-sales technical relationship for our most strategic Enterprise accounts. You will drive adoption, lead architecture discussions with executives, and shape how customers scale with the dbt and company platform.

Based in a hybrid model (Austin, Denver, or NYC), you will mentor CSAs, develop repeatable playbooks, and collaborate with Sales, PS, Product, and Engineering to ensure renewals and expansions across multi-region

Qualifications

• 5+ years in a post-sales, customer-facing technical role with large Enterprise accounts.
• Proven track record owning customer outcomes: adoption, renewal, and expansion.
• Deep technical background in designing scalable data architectures and modern analytics stack.
• Ability to translate business objectives into technical outcomes for multi-team organizations.
• Strong stakeholder management across technical and non-technical audiences.

Responsibilities

• Own post-sales technical relationship for a portfolio of complex Enterprise accounts.
• Set adoption strategy and drive scaled usage of the platform.
• Lead architecture discussions with executives and customer leaders; shape the roadmap.
• Design enablement programs and reusable playbooks for the CSA team.
• Collaborate with Sales, Professional Services, Product, and Engineering to resolve issues.

Skills

Enterprise accounts

Technical post-sales

SQL proficiency

Architecture design

Stakeholder mgmt

Mentoring teammates

Tools

Snowflake

Databricks

AWS

GCP

Job description

Fivetran is seeking a Senior Customer Solutions Architect to own the post-sales technical relationship for our most strategic Enterprise accounts. You will drive adoption, lead architecture discussions with executives, and shape how customers scale with the dbt and company platform.

Based in a hybrid model (Austin, Denver, or NYC), you will mentor CSAs, develop repeatable playbooks, and collaborate with Sales, PS, Product, and Engineering to ensure renewals and expansions across multi-region